Bank of America Financial Center

Today, I visited Bank of America due to an issue where my newly applied Alaska credit card wasn't showing up in my account or app, preventing me from activating it. I decided to visit the branch right when they opened at 10 am, despite not having an appointment. To my delight, Emma welcomed me and offered her assistance immediately. Her professionalism and welcoming demeanor were immediately apparent, making me feel at ease. Emma quickly diagnosed the issue, discovering that I had somehow ended up with two profiles in their system. With her help, we successfully merged these profiles, and to my relief, my new Alaska credit card finally appeared in my app. Thanks to Emma, what could have been a frustrating experience turned into a positive one. Her expertise and warm approach to customer service are commendable. I highly recommend visiting this branch for any banking needs, especially if you appreciate personal and professional service. Kudos to Emma and the Bank of America team for making my day!
Apr 1st, 2024

I have an excellent experience at this BOA branch, the staff was very helpful.
Mar 31st, 2024

Very customer focused executive I meet today Katie Tseng she so polite and humble with us. She is answer all our queries or clear our doubts very kindly, I highly recommend her for others to meet and get your queries answered. Also other staff members good as well so my 5 star for all of them
Feb 7th, 2024

Taryn Bhola, is very nice and friendly , good attitude, Tarun help was excellent.
Feb 6th, 2024

Every time I go into bank on 40714 grimmer Blvd for my account Tarun Bhola goes up and beyond he is the best
Dec 13th, 2023