Amor Plumbing

On Saturday afternoon I called them and texted them that I need help with my tankless water heater and no hot water supply. I was told that someone will reach me in the morning next business day. The lady over phone collected my name and number. I texted them as well with a video if they can identify the problem. I totally understand that no-one is available on weekend, but I have never received a call back on weekdays either.
Mar 3rd, 2024

We had multiple problems with our new heat pump hybrid water heater. The manufacturer (Rheem) made multiple attempts to diagnose it and failed. They had Amor Plumbing come out to evaluate it. Ted did a thorough and complete assessment, while Tonya worked with the manufacturer (Rheem) on parts and warranty coverage. Ted's skill is like that of a surgeon: careful, analytical, detailed and accurate. His competence, knowledge and experience are amazing. He has an outstanding level of commitment. Amor was able to navigate all the nuances, identify each problem and get the unit fixed. I cannot recommend these folks highly enough.
Jan 3rd, 2024

Completely irresponsible and not untrustworthy. Surprised they are still in business. No show and no follow up for an appointment. Called multiple times. Not even able to track the record. Same BS answer that they would call back, then nothing happened.
Jun 6th, 2023

Referred to this company by my water heater's manufactural warranty, tried to call 5 times and every time they just record my name and number and told me they will call back to make the appointment, which never happened. I tried to call again to check why I never received a call back and they just hang me up, which is rude and un-professional.
Feb 24th, 2023

Outstanding service!!When my tenant was unable to re-light the pilot light on a State Industries water heater, I discovered that the heater model was under a recall. Customer service at State recommended a few State-licensed plumbing services in my area, and Amor Plumbing was the first company that was available to help. Tonya at Amor Plumbing was very knowledgeable; she contacted State in order to obtain the correct parts for my water heater (gas control valve and burner assembly), and pushed for getting the parts delivered via UPS Next Day Air. On the day that the parts arrived, she arranged for a technician to replace the parts that afternoon and described about how long the repair would take. She contacted me when the technician arrived, and when the repair was completed. She also provided details about what the technician observed about the old, replaced parts. I really appreciate Tonya's attention to detail and being thorough.I highly recommend Amor Plumbing for your water heater repairs!
Aug 24th, 2022