Cold Stone Creamery
-
6493 N Riverside Dr
, Ste 102
Fresno, California 93722 - (559) 375-1068
- Website
Hours
Chamber Rating
-
A.J. Tadena
Apr 1st, 2024 -
Derek Bacani
Loved it!
Feb 6th, 2024 -
lovelynn yazzie
Rude employees.
Jan 16th, 2024 -
Miguel
Jan 8th, 2024 -
Robert Carey
I took my granddaughter to the Cold Stone Creamery at Marketplace in Fresno California for her 12th birthday. We were the only customers in the Creamery. There were two female employees working behind the counter. When we walked up to the counter we were not met with a "hello" or any eye contact from either girl. We were met with an annoyed tone of "Be with you in a minute." After standing there about 3 minutes and already knowing what we wanted we were met with an annoyed "What can I get for you?" As the one employee was preparing my granddaughter's order the other employee walked up, mumbled something to the other girl, and they both chuckled. Now I don't know what they were chuckling about, but I found it odd and rude that they would find some humor with each other and treat us as if we were bothering them. I am a regular and good tipper. And honestly I can't remember the last time I have not given a tip. But, I did not leave a tip during my visit to your establishment. I spent the first 15 minutes of our ice cream eating experience at your Creamery explaining to my granddaughter the importance of customer service and that I was fairly certain that the employer of the two young ladies would most likely take issue with their customer service skills or lack there of. I will say that the ice cream was delicious, but most likely will go-to CVS for an ice cream cone next time. I never write reviews. But after this experience I felt compelled and thought the Cold Stone management would appreciate the review as to address the issue and prevent further negative experiences.
Sep 15th, 2023
About
Cold Stone Creamery
For more than 30 years Cold Stone Creamery Fresno, CA has been serving up the finest, freshest ice cream, cakes, smoothies, frappes and shakes using only the highest quality ingredients, and of course, our signature process of preparing your custom ice cream creation on a frozen granite stone
Questions & Answers
Q What is the phone number for Cold Stone Creamery?
A The phone number for Cold Stone Creamery is: (559) 375-1068.
Q Where is Cold Stone Creamery located?
A Cold Stone Creamery is located at 6493 N Riverside Dr, Ste 102, Fresno, California 93722
Q What is the internet address for Cold Stone Creamery?
A The website (URL) for Cold Stone Creamery is: https://www.coldstonecreamery.com/stores/23541?utm_source=extnet&utm_medium=Yext
Q How big is Cold Stone Creamery?
A Cold Stone Creamery employs approximately 20+ people.
Q What days are Cold Stone Creamery open?
A Cold Stone Creamery is open:
Tuesday: 11:00 AM - 10:00 PM
Wednesday: 11:00 AM - 10:00 PM
Thursday: 11:00 AM - 10:00 PM
Friday: 11:00 AM - 10:00 PM
Saturday: 11:00 AM - 10:00 PM
Sunday: 11:00 AM - 10:00 PM
Monday: 11:00 AM - 10:00 PM
Q How is Cold Stone Creamery rated?
A Cold Stone Creamery has a 3.9 Star Rating from 50 reviewers.
Hours
Ratings and Reviews
Cold Stone Creamery
Overall Rating
Overall Rating
( 50 Reviews )A.J. Tadena on Google
Derek Bacani on Google
Loved it!
lovelynn yazzie on Google
Rude employees.
Miguel on Google
Robert Carey on Google
I took my granddaughter to the Cold Stone Creamery at Marketplace in Fresno California for her 12th birthday. We were the only customers in the Creamery. There were two female employees working behind the counter. When we walked up to the counter we were not met with a "hello" or any eye contact from either girl. We were met with an annoyed tone of "Be with you in a minute." After standing there about 3 minutes and already knowing what we wanted we were met with an annoyed "What can I get for you?" As the one employee was preparing my granddaughter's order the other employee walked up, mumbled something to the other girl, and they both chuckled. Now I don't know what they were chuckling about, but I found it odd and rude that they would find some humor with each other and treat us as if we were bothering them. I am a regular and good tipper. And honestly I can't remember the last time I have not given a tip. But, I did not leave a tip during my visit to your establishment. I spent the first 15 minutes of our ice cream eating experience at your Creamery explaining to my granddaughter the importance of customer service and that I was fairly certain that the employer of the two young ladies would most likely take issue with their customer service skills or lack there of. I will say that the ice cream was delicious, but most likely will go-to CVS for an ice cream cone next time. I never write reviews. But after this experience I felt compelled and thought the Cold Stone management would appreciate the review as to address the issue and prevent further negative experiences.
Overall Rating
Overall Rating
( 50 Reviews )Write a Review
Ice Cream Shop Near Me in Fresno, CA
Raspados El Diablito Loco
Fresno, CA 93705
559-224-3586 ( 416 Reviews )
Baskin-Robbins
Fresno, California 93720
(559) 321-8104 ( 3 Reviews )
Tutis Fruties ice cream parlor
Fresno, CA 93715
( 26 Reviews )
Rita's Italian Ice & Frozen Custard
Fresno, CA 93726
(559) 374-6883 ( 78 Reviews )
Baskin-Robbins
Fresno, CA 93711
559-229-3131 ( 76 Reviews )
Fosters Freeze
Fresno, CA 93702
559-266-4884 ( 703 Reviews )
Nummy Yummy
Fresno, CA 93710
( 21 Reviews )
Yogurtland The River Park at Fresno
Fresno, CA 93720
(559) 431-1171 ( 285 Reviews )