FPA Women's Health

This place has me wait for 3 hours when I was 5 minutes late service is slow and they dont respect privacy of others by calling by first name .doctors are nice so thats the only reason they got 3 stars if it wasnt for them it would be 1 star
Apr 9th, 2024

Apr 3rd, 2024

I had an appointment at 9:20am and I was out of there with all the information I needed by 10:30am. Staff were kind and friendly.
Mar 28th, 2024

Mar 22nd, 2024

It was such a disappointing experience. I had an appointment at 3:05pm for a depo shot, that's it, arrived early and called twice prior to the appointment asking them to check insurance before and they said they would do it when I came in, I called my insurance prior to the appointment and confirmed coverage. After waiting for about an hour I asked when I would be seen and they said they were verifying insurance and they had been on hold with them the whole time, I called the insurance and handed my phone over to someone named Karina or Corina so she could verify my insurance, all this was done within 5 minutes. The insurance person I talked to said that they could see there were no calls on hold or any wait time so I asked what number she was calling and she pointed at the one in my card (the same I called) so I said did you actually called? Cause I was told there were no calls on hold and she just got nervous and said some random thing and walked away, I paid my copay and then I was told they couldn't give me the depo shot cause of blood pressure being high, which I'm pretty sure was taken wrong cause I even moved and wasn't asked to retake it. Overall paid just to hang out there for 2 hours and pee in a cup. While I was at the front desk trying to figure out insurance I also overheard a woman say that she had brought her young daughter to receive care and the staff was making fun of her and making her uncomfortable which honestly I totally believe. As the woman said, it's such a shame cause it's supposed to be a safe space for all women.
Mar 26th, 2024