ALDO

Perfect help
Apr 9th, 2024

Feb 23rd, 2024

Xitlale you rock! Thank you so much for your assistance and care!
Jan 20th, 2024

The prices here are cheaper than other places, so I come here often.
Dec 20th, 2023

Poor & unprofessional in-store experience. Id rate 0 for the customer service for the lady in charge here! I spent half an hour to return a couple of shoes: 1. Im the second in line. But, she made me wait to take care of the man behind me when it was my turn 2. She tore my original receipt without asking, and had me search on my email while I told my last in store purchase without emailing me another receipt. After I request again, she search the trash for the broken piece to show my original purchase amount 3. I know the system Down & unable to return my online order is unpredictable. But I need help to know how I can return with a label while I was offered an option to return in store at the beginning! She was impatient & asked me to stand aside to figure out her unclear instructions to serve another new customer. I was very polite and patient to her, but her arrogant pissed me off! Just only I returned a few pairs of oversized shoes, it doesn't mean I won't buy again while I am crazy about shoes and have been wearing Aldo over a decade ago!!! I directly confront her umprofessionalism & ask her to serve me first as I want to go home. She still serve other clients and told me she understood but I had to wait! If the new staff is still be trained, you should put more professional staff here as a model for newbies! Very unpleasant experience! Ill not shop in this store again! Avoid here if you feel deserve great experience
Dec 7th, 2023