CARSTAR Chilton Auto Body Hayward

Straightforward and understanding of my needs and took care of everything necessary for a smooth process of my geico claim, provided rental car, and continuous updates to the end of my vehicle repair. Provided a neat summary of my repairs, fees, and coverage geico covered. Repairs to my vehicle looks good as new. Would definitely come back again but hopefully not for an accident repair. Perhaps something else entirely minor or for maintenance
Apr 9th, 2024

QUALITY work !!! I took my car here because the insurance company sent me to a shop that wanted to do very little work. Its like they were working for the insurance company rather than me :( I spoke with the manager Kevin, and he got my car finished properly and on time. The first place the insurance company sent me to said it was a $1,500, job which is what they offered me. It actually took $3,200 to make all the repairs, including hidden damage. So if you want your car fixed right, especially when an insurance company is trying to grind down what they want to fix or pay you, bring your care here this is your place.
Apr 7th, 2024

Mar 23rd, 2024

They estimated my car to be done within a week. It was done almost a month later and poor instructions were given for when my car was ready. However, my car was repaired very well and cleaned up when it was finally picked up.
Mar 22nd, 2024

I cannot say enough great things about Carstar Chilton! These folks are ultra professional, caring, transparent, and thorough. Nobody wants to have to take their car into the shop to be fixed, but if you need to, this is the place to go. Their workmanship and customer service exceeded my expectations. A++++
Mar 5th, 2024