Fred Loya Insurance

Gentlemen, it is a shame the quality of care provided by this insurance company, a man named RAFAEL MONTES, completely rude, antisocial, poorly educated, I suppose that WE PAY his salary, we have our vehicles insured with you and we pay for our policies. They should think that they can be harmed when they hire this type of people because when my policy ends, I look for another insurance company that treats me as a person... what an arrogant guy, I don't get to ask for anything, I get to pay a lot of money there. My name is Olivia Cruz so you can verify that I am your client.
Mar 1st, 2024

What an unpleasant guy who served us today, I think his name is Rafael. They should have people who know how to serve a customer with courtesy. Very bad customer service
Feb 13th, 2024

The absolute worst insurance provider in America. The staff does nothing to help they just sit there and tell you to call the 800 number. That's if the store is even open because sometimes they're closed all day for no reason. When you actually do get file a claim fred loya won't send an adjuster to take photos and they won't call to follow-up. They said that's my responsibility. Don't waste your time or money with Fred loya
Feb 3rd, 2024

May 22nd, 2023

I girl named Laura is the best customer service representative. She help me a lot.
Jan 10th, 2023