Chamber of Commerce

      Metro by T-Mobile

      ( 36 Reviews )

      Metro by T-Mobile
      • 533 W Tennyson Rd
        Hayward, California 94544
      •   510-785-5144
      Smart wireless that’s got you covered.
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      Hours

      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      11:00 AM - 8:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.7 - (36 reviews)
      22
      2
      1
      2
      9
      Read Our 36 Reviews

      Chamber Rating

      3.7 - (36 reviews)
      22
      2
      1
      2
      9
      › ‹
      • King Smiley

        Worst service ever, they steal people money. I literally just got a new phone, then paid my bill for my other phone, and the next day, both phones were off. So I went back to the store, and they said they fixed the problem but only put an extension on my service. Two days later, both phones were off again. I'm going back there today just to rectify the problem. Oh, and if you can't speak English and communicate with people to help them, you shouldn't be working in customer service.
        Mar 24th, 2024

      • Norma Hernandez

        I was very pleased for all the help they gave me. I really recommend it here very helpful personal all 3 young ladies where very helpful. Thank you! for your customer service.
        Feb 17th, 2024

      • Ezequiel Solano

        Be careful with this place, they add products so they can sell and charge you more. (Terrible service)
        Oct 23rd, 2023

      • Isaac Huerta

        I asked for help and they didn't know how to give me an adequate response. In the end I ended up doing it on my own.
        Sep 10th, 2023

      • Alvin Smith


        Apr 28th, 2023

      Read Our 36 Reviews

      About
      Metro by T-Mobile

      Discover the smarter way to get all of the high-end devices you want and the network you need, for less. Visit us today at 533 W Tennyson Rd in Hayward, or give us a call at (510) 785-5144.

      Contact Info

      Questions & Answers

      Q What is the phone number for Metro by T-Mobile?

      A The phone number for Metro by T-Mobile is: 510-785-5144.

      Q Where is Metro by T-Mobile located?

      A Metro by T-Mobile is located at 533 W Tennyson Rd, Hayward, California 94544

      Q What is the internet address for Metro by T-Mobile?

      A The website (URL) for Metro by T-Mobile is: https://www.metrobyt-mobile.com/stores/bd/metro-by-t-mobile-hayward-ca-10298314/?utm_source=google&utm_medium=lastmile&utm_campaign=10298314

      Q How big is Metro by T-Mobile?

      A Metro by T-Mobile employs approximately 20+ people.

      Q What days are Metro by T-Mobile open?

      A Metro by T-Mobile is open:
      Monday: 10:00 AM - 8:00 PM
      Tuesday: 10:00 AM - 8:00 PM
      Wednesday: 10:00 AM - 8:00 PM
      Thursday: 10:00 AM - 8:00 PM
      Friday: 10:00 AM - 8:00 PM
      Saturday: 10:00 AM - 8:00 PM
      Sunday: 11:00 AM - 8:00 PM

      Q How is Metro by T-Mobile rated?

      A Metro by T-Mobile has a 3.7 Star Rating from 36 reviewers.

      Hours

      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      11:00 AM - 8:00 PM
      Nearby MetroPCS Locations

      Ratings and Reviews
      Metro by T-Mobile

      Overall Rating

      Overall Rating
      ( 36 Reviews )
      22
      2
      1
      2
      9
      Write a Review

      King Smiley on Google

      image Worst service ever, they steal people money. I literally just got a new phone, then paid my bill for my other phone, and the next day, both phones were off. So I went back to the store, and they said they fixed the problem but only put an extension on my service. Two days later, both phones were off again. I'm going back there today just to rectify the problem. Oh, and if you can't speak English and communicate with people to help them, you shouldn't be working in customer service.

      Business Response on Google Mar 19th, 2024
      Hi King! It's disappointing to learn that we did not live up to our high standards for customer service. We are always improving and hope you'll give us another chance to provide better service in the future.

      Norma Hernandez on Google

      image I was very pleased for all the help they gave me. I really recommend it here very helpful personal all 3 young ladies where very helpful. Thank you! for your customer service.

      Ezequiel Solano on Google

      image Be careful with this place, they add products so they can sell and charge you more.
      (Terrible service)

      Business Response on Google Nov 4th, 2023
      Hello Ezequiel, we apologize for your less-than-ideal experience. Our team should always be courteous, respectful, and professional. We appreciate you being a T-Mobile customer and hope we can win back your trust and confidence on your next visit. Please email me at [email protected] so we can chat!

      Isaac Huerta on Google

      image I asked for help and they didn't know how to give me an adequate response. In the end I ended up doing it on my own.

      Business Response on Google Oct 2nd, 2023
      Hello Isaac, we apologize for your less-than-ideal experience. Our team should always be courteous, respectful, and professional. We appreciate you being a T-Mobile customer and hope we can win back your trust and confidence on your next visit. Please email me at [email protected] so we can chat!

      Alvin Smith on Google

      image

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      Overall Rating

      Overall Rating
      ( 36 Reviews )
      22
      2
      1
      2
      9

      Write a Review

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