Red Roof Inn Hayward

Hello Liu Yanyun,
Thank you for writing us about your recent stay at the Red Roof Inn Hayward. We are very disappointed to hear that you experienced these unpleasant circumstances during your recent visit. Please accept our sincerest apologies as this falls far short of the standards we strive to uphold. I will bring these issues to the attention of management for further review.
We kindly ask that you give us another chance to make a better impression the next time you visit one of our red roof locations.
Very truly yours,
Nishaye
Red Roof Management
RediResponse Specialist

Thank you for taking a moment to leave a review, Michelle. The staff and I at the RED ROOF INN HAYWARD appreciate your 4/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Dear Naun, The staff at the Red Roof Inn Hayward and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Hello Valued Guest, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN HAYWARD and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist