Spot Free Air Services

Anson is a pro, and cares about his customers. He understands that offering free and spot-on advice will lead to callbacks for bigger issues down the road, and that customer satisfaction runs far deeper than just tightening some bolts on somebodys behalf. I trust him completely with any job in my home, both assessment and repair, and with honest and effective communication, making sure I feel taken care of.
Jan 24th, 2024

This is Review on outstanding customer service. This is how all began. We had had a different company replace a part of the furnace but it didn't work for more than a day and then they recommended the furnace to be replaced. I didn't feel comfortable with their service and contradicting info between the technician and the office so we decided to get 3 more quotes. The first two companies came and gaves us quotes on replacement cost but no diagnosis on what was wrong with our furnace. We needed to pay for that. We didn't want to spend for money since our HVAC is more than 25 yrs old. Then came Brook from Spot Free. He was very hands on as soon as he arrived. He asked what was the issue and then tried to figure what was happening. He spend almost an hour trying to troubleshoot our furnace. He mentioned he doesn't like his customers to replace a unit unless it is absolutely necessary plus he said it sounded good. He recommended replacing a part out and offer some credit if the unit fail within 6 months and needed to be replaced. I feel so satisfied with his customer service that I wish I had called him first instead of the company that spent 5 mins and charged me more than $400 !!!! I was charged nothing by Spot Free for his visit..... Outstanding customer Service Thanks Brook!
Oct 23rd, 2022

Spot free did a great job installing our AC unit and cleaning our ducts. Brook was prompt and responsive, and was very patient explaining our different options and his recommendations without being pushy. The crew that did the install were very clean and polite and seemed to go above and beyond doing extra details like re-insulating a lot of our existing duct work. When unexpected things came up like needing to run a new thermostat cable and related drywall patching they communicated to me about it but then just took care of it without additional charge. We got quotes from 4 other providers and spot free had better pricing than most and was much more willing to explore different options with us to find a solution that fit within our budget.
Aug 18th, 2022

Spot free hvac installed a new heating system for my home. They put it a good quality unit installed perfectly. Functions just as promised. A dream to deal with. On time, polite, trustworthy. They did everything they promised . They clean up. My new heater runs great. I would call them for any future work. The climate system in your house is so important. I feel fortunate to find a business that I can depend on being fair and reliable . Service: Heating system installation
Mar 10th, 2021

Installation for both Gas Furnace and AC Condenser was scheduled on Jun 16 - 18, 2021 and they arrived exactly in time on that date. Anson(Owner) and his team members Brandon, Lam, Felipe Junior and Senior were very cooperative, understanding and professional.Even though the installation was falling on dates of Heat wave and it was unbearably hot in Attic, still they managed to pull it great.Their workmanship was validated when the Fremont City Inspector came and said "This is quality work which you don't see these days much". They have done everything exactly to the code of the city and infact they have given you more than what they got paid for".I would definitely and highly recommend them to anyone who is looking for HVAC work. Services: Heating system installation, Install thermostat, HVAC duct & vent installation, Install AC, HVAC duct & vent cleaning
Dec 20th, 2021