La Quinta Jewelers

We had three watch batteries to be replaced and a link taken out of a watch band. They were very nice and accommodating as they were able to get finished by the time we were done shopping at Costco.
Mar 24th, 2023

Ive been coming to Ralph for years for all my watch need. But the last time I went in to get a watch bracelet sized, he wanted 30$ to take out a link! I asked him why it was so much? He told me that, maybe i dont want to work on your watch get the tools and do it yourself I was very disappointed, I will not be going back to Ralph anymore.
Mar 17th, 2023

Negative stars! It was the worst experience I've ever had with a business. I had a necklace that just needed a larger clasp because I said it was too hard to connect the two ends together. He put on a SMALLER ring so it was even harder to clasp together. Then, he wanted to charge me $50 more to fix it. I calmly asked for a refund and said he was welcome to take back his clasp. He went into a rage. He said he'd fix it. He put a ring on that looks like a car ran over it. The chain will also need to be repaired. When I asked him if he did it on spite he admitted he did. And, he said it was his business and he could do whatever he wanted. Unbelievable experience. He gave me a credit for the clasp but the necklace needs a serious repair now. Very sad. Criminal, in my mind.
Feb 20th, 2023

This jewel gave us a written quote for parts and labor . When we picked up items he added an additional $400On to the bill. We argued with him but he did not listen or honor his original bid. This is the second incidence of him cheating a customer as it happened to friends of ours as well. This business is to be avoided.
Dec 4th, 2022

Very fair prices and excellent service, we will go nowhere else. Ask for Ralph, his knowledge is outstanding and honest
Aug 4th, 2022