Tru-Tone Paint

Very helpful
Mar 14th, 2023

(Translated by Google) I recomend you (Original) Les recomiendo
Mar 10th, 2023

I have been to this store twice and called once.  I went because it sells Benjamin Moore paint.  I bought some custom color quarts the first time I went.  I called a couple of years later asking if they would re-shake one of the cans that I had not used.  The paint had thickened significantly and separated with clear liquid on top.  The stirring couldn't properly mix the paint.  When I went to the store the 2nd time asking them to put the can in their mixer there was no one in the store and one clerk working.  He took the can and opened it up to look at it.  Then he put the lid on and shook it about three times by hand.  He then took the lid off and stirred it a couple of times and declared it fixed.  This is ridiculous.  I have a lot of experience with paint.  There is no way paint could be thoroughly mixed when the paint had separated and thickened over a couple of years it was dormant.  He had no intention of helping me by simply putting a can in a machine and running it.   I have never received such terrible customer service from anywhere ever.   I wonder how the brands with their names associated with this store feel about the customer service provided.  I will never return to this store.  I would rate it a zero if possible.
Jan 30th, 2023

The young man at the counter was a very helpful and professional expert. I will always give this establishment my business form now on.
Aug 2nd, 2022

I went in this morning and the seller was really rude and unprofessional. Seemed like he didn't want to work whatsoever. Maybe he was just having a bad day, but that's not the way to sell your products. The store itself if small with limited selection. Surely would never be back.
Sep 2nd, 2021