Metro by T-Mobile

Nov 25th, 2023

Saida saved Metro from losing me as a very long time customer. After a couple of visits and calls and getting no where, Saida stepped in and went above and beyond to solve my complicated problem. She was patient and kind to me as well as determined to fix the situation. I will stay with Metro because of Seida... Kudos to her!!
Nov 6th, 2023

Great Customer Service. Phone Set-up very time consuming and complicated for people like myself LoL. They were able to fix my issues in less than 10 minutes.
Oct 25th, 2023

Today was the first time in years I had to step inside a store to do something so I appreciate Metro making everything so user friendly. My phone was having issues that seemed to be either needing to erase and reset my phone or buy a new SIM card...and if those didn't work, then have to buy a whole new phone. I had the pleasure and luck of finding someone who was truly helpful in resolving my issue to the best of his ability and it's hard finding good customer service like that anymore. I just want to thank Jose for all of your assistance, you truly saved me big time today! I hope the owner/management recognizes that you are a great face and worker to the company and go above and beyond what I thought the interaction was going to be. Thank you for your exceptional service!
Oct 8th, 2023

I do recommend this store because the site is very friendly and helpful
Oct 6th, 2023