Elizabeth of Lodi

I would NOT recommend this bridal shop. I said yes to the dress here. I wanted more puffiness on the bottom which Nancy said she could do. They ordered me a size 14 when I thought it was 12. I went in to try on the dress when it arrived and it was huge on me. You would have to alter the top to where it would take away from the dress then she told me she didn't know if she would be able to add puffiness because she doesnt work with that company anymore (not delivering their services said). I was not satisfied with the dress and service so I asked for my refund. Nancy said no because my dress was a special order. If it was a special order then why didn't I pay my dress in full like your receipt says? "SPECIAL ORDERS MUST BE PAID IN FULL" is what it says but i only paid 60% of it so my order wasn't a special order since I didnt pay in full. Nancy then said she could give me store credit so I was like okay well I'll take my Mom, MIL, and grandma to get their dresses there. Nancy called me back saying "oh I'm only giving you $500 store credit" but before it was the $1300 deposit store credit I had given. I need my money back as I'm not satisfied with the dress, service, and cooperation. So unprofessional and rude. I feel robbed and they have ruined my whole wedding experience. Any of my family and friends getting married I will let them know to stay clear from Elizabeth's in Lodi.
Dec 3rd, 2023

Nancy is great!
Nov 28th, 2023

Sep 10th, 2023

I had such a great experience here! Daniela who assisted me was absolutely amazing. She was so kind, attentive, and helpful. We were able to pull as many wedding dresses as we wanted and Daniela even pulled some based on what I wanted to try while me & my guests looked around. I am also a thicker gal which I know can be stressful when dress shopping, but Elizabeth of Lodi is very size inclusive so I had no doubts I would fit into the dresses we pulled. I ended up finding the one and said YES to the dress! I could not be happier! Thank you to the wonderful ladies at Elizabeth of Lodi and especially miss Daniela
Aug 20th, 2023

Jun 7th, 2023