ABC Plumbing Heating & Air Conditioning

Styx Calaveras _{on Google}

Jan 17th, 2023

had PG&E come and light the pilot light, i asked him if everything was goid with it, he said yeah. just old. The recent storm blew it out & i knew PG&E would be busy so i googled available near me, the guy came out didn't know what he was there for, he asked us. Then he didn't have a torch or lighter, had to borrow one from my boyfriend,then told me it wouldn't light because it is old. I felt taken advantage of.

hisbassness _{on Google}

Oct 31st, 2021

Called the office to schedule a technician to come out to my house. The girl in the office said to expect a technician TODAY between 1-5pm. Guaranteed it wouldn't be a problem at all. I waited until 6:30, then finally called for an update on the ETA, at which point I was kindly informed that whoever was working this morning did not schedule me, and if I want service tonight it will be overtime, plus their parts supplier is closed. So now I've wasted a full day not working so I could wait for a technician, and I get to miss work tomorrow as well.
UPDATE: I did receive service from Steve the next day. There were no issues, the pricing was fair, and I now have hot water again. The office did call me and pressure me to remove my negative review before they would send him out, though, which was extremely uncool. Extremely. I would definitely do business with Steve independently, but not ABC again. Service: Water heater repair