The UPS Store

Jan 4th, 2022

They said no free tape. They put free tape on the package for the guy in front of me. 1 worker said a couple dollars... ok fine. I went to pay but then the owner told me it would be $10 to tape 1 piece along a 3ft long box, but a roll is $6. She proceeded to say she can change the price because she's the owner.
Dec 25th, 2021

I had an AMAZON return, arrived a few minutes before closing and the staff was AWESOME 👏🏾 🤩 answered all my questions and helped me with a smile 😊
Dec 17th, 2021

The new team is fast, professional and so polite! It's like night and day compared to the way things were before the remodel. Even the new look of the store is bright and inviting and they keep their doors open during business hours so it never gets stuffy inside. Love it!
Nov 28th, 2021

I’m very disappointed with the service at this UPS store right now. I’ve had a mailbox with them for over 5 years and this is the 2nd time all my mail and my packages have been given to someone else. Last time, I just let it go, because it was only a $30 item. But this time I purchased a $150 Apple TV device and there was a bag with 4 very important prescriptions that I take daily for 15 years in it. I’m also missing my bank statement and my last paycheck stub. The thing that really bothers me the most is that they take NO responsibility for giving my things to someone else. They tried to say I came in and got them , when I didn’t. Now I’m having a hard time getting my prescriptions because they were very expensive and the doctor doesn’t understand how that could happen. I may run out before they reapprove for me to get them replaced. I work 60 hours a week and I need a safe place for my packages to be sent to and I pay alot of money for this REAL address for a long time now. So I am very disappointed. I no longer trust this company.
Jan 13th, 2022