CDHC - Orthodontic Clinic

Monique _{on Google}

Oct 13th, 2023

I called 10/16/2023 to make an appointment for my almost 2 year old son. Cynthia answers and is very smirky rude. I told her my son is a new patient and hasnt been there before I wasnt to sure if the children clinic was the same place. She had a smirky rude response. She also stated she was transferring me have my appointment scheduled. I didnt have my card on had so I mentioned Ill get the card # and give a call back. I called within 2 mins back and she was rude and had an ugly attitude and insisted I tell her how I got the dentist office number. I finally said google and felt interrogated and forced to respond. I had asked her if she was going to transfer my call to whom would be scheduling me and she said no I do the appts here. And I was a bit confused. I asked to speak to her supervisor and after getting on the phone with Victoria. She had a horrible attitude just as her and told me you dont need to be scheduled in here. I told her I am scheduled my appointment she asked me for the information again and said she didnt have the info I gave Cynthia at the end she confirmed the time and date of which I already agreed upon and I happen to tell her you said you had no info on my appointment or information but you happen to confirm the same time and date I was scheduled in and Victoria response was my computer just came back up. I mentioned I will go and speak to your supervisor now and I said so your name is Victoria and your a supervisor and she said no. I said I asked Cynthia to transfer me to a supervisor and Victoria state well the supervisor is busy and I work in the front desk. Unbelievable, I wont be attending this appointment and Ill find a way better staff and dentist environment. This was my experience just calling to book a first time visit for my son.

Leyday Cg _{on Google}

Aug 26th, 2023

This clinic that cares for children should not have bad-tempered staff. The ladies in front of the reception (dentist) are always in a bad mood when you ask them and they are always reluctantly bitter, as if they didn't want to be asked and they told you. They make an appointment when they want to one, they last for months and I have heard that one is told that there is not and to others that if there is, they are not registered to be in front

Stephen Chang _{on Google}

Jul 19th, 2023

Quality of care is out of this world!

B Ana Sanchez _{on Google}

May 29th, 2023

Their office manager puts her list of preferences on the calendar first before anybody else.
The front office clerks tell us all the time to call "everyday" to look for opening appointments as if we don't work and have the entire day to be calling.
The front office clerks are very rude and inconsiderate with bad attitudes.
They gossip all the time about their lives out loud and everybody can hear them.
The only reason I take my kids there is because of the dentists who are actually great and informational. And because it's right in front of the ER in case there's an emergency.

Kevin Dean _{on Google}

Dec 20th, 2022

I came here after exploring several other pediatric dental services. The staff are so kind and treat my son with such patience and good energy. The prices are also unbeatable.