Audi Downtown LA Service Center

I had a little bit of a rough experience buying the car but then while servicing the car I was pleased with how professional and polite Valentin is. It totally changed my experience with Audi Dtla. Valentin made sure Im 100% satisfied and provided the best service possible. I forgot when the last car service team kept me posted and detailed informed as did Valentin. Thank you Audi DtLA
Mar 28th, 2024

I want to bring my car in for a service to the dtla Audi service center. So I call multiple times and each time and am on hold forever and just give up. I decide to call the Beverly Hills Audi service center they answer right away and its easy to schedule an appointment. Not sure how the actual service is here but long hold times are a bad omen: bh location is great.
Jul 11th, 2023

Everything is very expensive here
Feb 22nd, 2023

Takes all day for oil change! Service: Oil change
Jan 14th, 2023

BEWARE: Their Google Maps hours are incorrect. I just showed up at 7am on Saturday to closed doors and an empty service center although their hours state an opening time of 7am on Saturday. I rode a scooter across town to pick up my car, but now Im sitting outside in the cold waiting for someone to show up. Overall, its a dealership service centerso lets be realistic. They just want to upsell you on overpriced services and products or guilt you into thinking only Audi knows how to change oil. Theyll do the bare minimum, about as slowly as possible but at-least they can get it done. Ive come here 4 times for various service issues with my Audi and all 4 times Ive been denied a loaner vehicles because theyre apparently all booked out months in advance which makes no sense to me but whatever. Id only come here if I absolutely had to.
Sep 30th, 2022