New Life Cardio Equipment

I purchased a NordicTrack x22i in '21 and after only a few uses it started to have issues (belt freezing mid workout, no belt movement). New Life did send out 2 techs (which I paid for) over the course of the next year and even picked it up in '23 and tried to repair it but it has only gotten worse and now doesn't even turn on. Wile their customer service seemed promising at first, they have been unreachable since August. The reality is that buyer don't know where this equipment is coming from, has no serial numbers and will likely stop working. If I could go back, I would pay full price for a machine with a serial number and warranty vs having a machine in my house that doesn't work. Just want to make sure buyers understand the tradeoffs before they invest 1k-2k on a machine.
Jan 5th, 2024

Nov 27th, 2023

I got a great deal on a Nordic Track. Lasted almost 2 years but then it fell apart and they cant be reached to repair it. Its not a great deal if its garbage that fast. Theyre crooks. Put together machines with parts from broken machines. No serial numbers on anything. Sketchy.
Nov 9th, 2023

Pay attention to the low reviews, the 5 stars are mostly AI-generated. I've had a treadmill for 1.5 years. Deck cracked twice. Motor makes a sound like there's two miniature people inside having a wrench fight. They sent a replacement deck the first time it cracked (eventually). No answer now.
Oct 21st, 2023

I purchased a treadmill over a year ago, it's defective and needs replacement. It's been about a year and a half and I still have not received the replacement. I have also followed up many times and still nothing. I have left messages too with no responses.
Sep 20th, 2023