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      Level Los Angeles - Downtown South Olive

      ( 673 Reviews )

      Level Los Angeles - Downtown South Olive
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      Chamber Rating

      3.9 - (673 reviews)
      413
      73
      36
      37
      114
      Read Our 673 Reviews

      Chamber Rating

      3.9 - (673 reviews)
      413
      73
      36
      37
      114
      › ‹
      • Dan Boyce


        Apr 10th, 2024

      • Angela Laster

        My husband and I decided to stay for a fews days and although the room is spacious, clean, and beautiful. Service was very poor. They had limited staff making resovle to every issue very time-consuming. The elevators were ridiculously slow. The pool and Jacuzzi were out of service. I highly doubt I will return to stay at this location in the future.
        Mar 26th, 2024

      • Zoe Honingford

        I lived at level for about 3 months. Its extremely overpriced for all the issues my roommate and I were having. They moved us into a room with a giant crack from the top to bottom of the window and duck taped it. Their vents are dirty and the rooms would get dusty immediately after cleaning. Im very sensitive to dust and this caused a lot of issues with my sinuses and skin. Cleaning service wouldnt deep clean everything and I noticed one of my skincare products missing after the lady cleaned my room. Our sink disposal would always smell no matter how much vinegar we would use to clean the sink. The dishwasher was fully black and barely cleaned our dishes. Elevators would take forever and their hallways would have this particular odor that is gaggable. There was only one staff member that was nice and helpful I forgot her name but she was the best and super friendly. The men at the front would sometimes give attitude. Their gym was the only nice and clean feature of this building. My roommate and I had 2 stolen packages while staying there as well. Pool is extremely dirty and could never use it.
        Mar 20th, 2024

      • Edwina

        This place is a scam. Never in my life have I ever been treated with so much disrespect. The security guard with the heavy accent is so rude and on a power trip. There was a noise complaint and with no warning and he was trying to evict us . Please read the fine print. There is a rule that if there's over 4 people in a 2 bedroom, visitor or not, you will be immediately evicted. It's a $750 fee btw. BEWARE! BEWARE! BEWARE!
        Mar 19th, 2024

      • CUPOFCASSAN

        Stayed here this past weekend, March 15-18th for my 2 Year Anniversary. Great Customer Service, NEM, gave me complementary valet parking She was truly helpful and amazing, gave us a lot of ideas to tour and see. The size of the suite was very spacious. I will be returning in the summer time. 10/10 recommend. Thanks so much for the experience
        Mar 15th, 2024

      Read Our 673 Reviews

      About
      Level Los Angeles - Downtown South Olive

      Level Los Angeles - Downtown South Olive is located at 888 S Olive St in Los Angeles, California 90014. Level Los Angeles - Downtown South Olive can be contacted via phone at 213-873-8400 for pricing, hours and directions.

      Contact Info

      •   213-873-8400

      Questions & Answers

      Q What is the phone number for Level Los Angeles - Downtown South Olive?

      A The phone number for Level Los Angeles - Downtown South Olive is: 213-873-8400.

      Q Where is Level Los Angeles - Downtown South Olive located?

      A Level Los Angeles - Downtown South Olive is located at 888 S Olive St, Los Angeles, CA 90014

      Q What is the internet address for Level Los Angeles - Downtown South Olive?

      A The website (URL) for Level Los Angeles - Downtown South Olive is: https://www.stayinglevel.com/destinations/los-angeles/downtown-south-olive/

      Q How big is Level Los Angeles - Downtown South Olive?

      A Level Los Angeles - Downtown South Olive employs approximately 20+ people.

      Q How is Level Los Angeles - Downtown South Olive rated?

      A Level Los Angeles - Downtown South Olive has a 3.9 Star Rating from 673 reviewers.

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      Ratings and Reviews
      Level Los Angeles - Downtown South Olive

      Overall Rating

      Overall Rating
      ( 673 Reviews )
      413
      73
      36
      37
      114
      Write a Review

      Dan Boyce on Google

      image

      Angela Laster on Google

      image My husband and I decided to stay for a fews days and although the room is spacious, clean, and beautiful. Service was very poor. They had limited staff making resovle to every issue very time-consuming. The elevators were ridiculously slow. The pool and Jacuzzi were out of service. I highly doubt I will return to stay at this location in the future.

      Business Response on Google Mar 31st, 2024
      Dear Ms. Laster, Thank you for taking the time to share your feedback with us. We are pleased to hear that you found your room spacious, clean, and beautiful, but we are truly sorry to learn about the aspects of your stay that did not meet your expectations. We are committed to providing our guests with the highest level of service, and it seems we fell short during your visit.We understand the inconvenience caused by our limited staffing and the slow elevators, and we are actively working on improvements in these areas. Additionally, we regret that our pool and Jacuzzi were out of service during your stay. As a gentle reminder, all our guests currently have access to the pool at our sister property next door, and we apologize if this was not communicated effectively to you.We would appreciate the opportunity to discuss your experience in more detail and see how we can make things right. Please feel free to reach out to me directly at [email protected]. Your feedback is invaluable in helping us improve, and we hope to have the chance to welcome you back in the future and provide you with the exceptional experience you deserve.

      Zoe Honingford on Google

      image I lived at level for about 3 months. Its extremely overpriced for all the issues my roommate and I were having. They moved us into a room with a giant crack from the top to bottom of the window and duck taped it. Their vents are dirty and the rooms would get dusty immediately after cleaning. Im very sensitive to dust and this caused a lot of issues with my sinuses and skin. Cleaning service wouldnt deep clean everything and I noticed one of my skincare products missing after the lady cleaned my room. Our sink disposal would always smell no matter how much vinegar we would use to clean the sink. The dishwasher was fully black and barely cleaned our dishes. Elevators would take forever and their hallways would have this particular odor that is gaggable. There was only one staff member that was nice and helpful I forgot her name but she was the best and super friendly. The men at the front would sometimes give attitude. Their gym was the only nice and clean feature of this building. My roommate and I had 2 stolen packages while staying there as well. Pool is extremely dirty and could never use it.

      Business Response on Google Mar 26th, 2024
      Dear Ms. Honingford, Thank you for taking the time to share your experiences with us. We're deeply sorry to hear about the issues you and your roommate encountered during your 3-month stay at Level, including the condition of your room and the challenges with cleanliness and maintenance. It's concerning to learn about the discomfort and inconvenience you faced, particularly with the dust sensitivity, the cleaning service, and missing personal items. We take your feedback seriously and will address these concerns to ensure a better living environment for our residents. We're glad to hear there was a friendly and helpful staff member who made a positive impact on your experience, and we appreciate your kind words about our gym. We're committed to making improvements and hope to restore your confidence in our community.

      Edwina on Google

      image This place is a scam. Never in my life have I ever been treated with so much disrespect. The security guard with the heavy accent is so rude and on a power trip. There was a noise complaint and with no warning and he was trying to evict us . Please read the fine print. There is a rule that if there's over 4 people in a 2 bedroom, visitor or not, you will be immediately evicted. It's a $750 fee btw. BEWARE! BEWARE! BEWARE!

      Business Response on Google Apr 24th, 2022
      Thank you for taking the time to leave your feedback. All polices are explained during the arrival process and are not particularly unique compared to most hotels. We are committed to creating a comfortable and safe environment for all our guests, and we are sorry to hear about your experience. We hope our guests understand we have limitations and policies in place to facilitate a peaceful experience for every guest and resident. Again, we are very sorry to hear about your experience.

      CUPOFCASSAN on Google

      image Stayed here this past weekend, March 15-18th for my 2 Year Anniversary. Great Customer Service, NEM, gave me complementary valet parking She was truly helpful and amazing, gave us a lot of ideas to tour and see.
      The size of the suite was very spacious.
      I will be returning in the summer time.
      10/10 recommend. Thanks so much for the experience

      Business Response on Google Mar 27th, 2024
      Thank you for choosing Level for your special 2-year anniversary celebration and for sharing such positive feedback! We're delighted to hear that you received excellent customer service and that NEM, in particular, made your stay memorable with her helpfulness and fantastic recommendations. It's wonderful to know that the spaciousness of the suite added to your comfort and that you're planning to return in the summer. We look forward to welcoming you back and aim to make your next visit just as memorable. Your recommendation means the world to us, and we're grateful for your appreciation.
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      Overall Rating

      Overall Rating
      ( 673 Reviews )
      413
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      114

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