Macy's

Apr 7th, 2024

Apr 5th, 2024

It's Macy's. Used to be a prominent departmental store chain....
Mar 30th, 2024

Poor customer service. Shoes supervisor (possibly Emily) and store manager was not able to help. Shame.
Mar 29th, 2024

Easiest place to do returns! If issues at a register make sure to go to the AYS department on 1st floor by LensCrafters. They all have manager override so you shouldnt have any issues. Even if your past return date and no receipt. They can and will look up your receipt with the register and your card info up to years back. Always stop off at the LAST ACT sections in your desired section. LOWEST priced clothing youll find throughout the store. Low star rating for lack of employees. Youll be lucky if you find a worker, most sections are empty and theyll have 1 worker for multiple areas. 1 in jewelry, 1 for all of makeup. Usually 1 for upstairs. Youll never find anyone in kids (always messy) Attitudes could be bad sometimes but I believe thats just because they looked overworked and they are usually alone so its understandable. Seems to care more about aesthetic of the place, getting customers to give a 10 stars on surveys, and open accounts both bronze rewards and cards. But beware youll realize after that they dont care about your value as a customer. No matter how many years or how much you spend.
Apr 6th, 2024