American Tow
-
5011 Blum Road, Ste 6 Martinez
Martinez, California 94553 - (925) 682-8122
- Website
Hours
Chamber Rating
-
Terry Wright
Jun 21st, 2021 -
Megan deVries
American Tow took great care of my car and me from the start. The office team was friendly, professional, and quick. They quoted me a very fair rate and an accurate pick up time. Steve Tower - no kidding! that’s his name - worked with me to get my very-dead-battery Challenger on to his flat bed when we couldn’t get the battery to hold a charge. He was professional, friendly, knowledgeable, and funny. It was actually a fun and positive experience. I highly recommend this company! Service: Car towing
May 25th, 2021 -
Shelden Hyde
Customer service rep, Samantha was one of the most unpleasant individuals I've had the misfortune to have to deal with in years. After being told through text that the service truck was en route three separate times over a two and a half hour period to help us I called the phone number provided. Samantha answered and I explained that my daughter, a minor was stranded in a busy parking lot. I was concerned about my child's safety, a point completely lost of Samantha as she interrupted me repeatedly with excuses about people being arrested and others in car accidents. I asked her to please not interrupt me, I just really needed reassurance that they were going to come help my daughter. She accused me of yelling. I was not, but I was stressed and concerned for sure. I asked to speak with her boss and she threatened to cancel the service and she then hung up on me! When I phoned back and begged her not to she continued to be outrageously hostile and she DID cancel our service call! Samantha left a minor stranded in a busy public place. Samantha left a child that she is supposed to be help without help. Samantha is not a nice person and she clearly doesn't understand what her job is. She is in a service oriented business, interrupting people, hanging up on them and canceling service calls after 2 and a half hours of people waiting for help. This was just awful. Service: Auto locksmith
Aug 7th, 2021 -
Enis MartÃnez
Mar 6th, 2021 -
Lauren Jones
Great service, fast and on time with no hassles. DO NOT TALK TO THE DRIVER. Trust me on this.
Feb 25th, 2021
About
American Tow
American Tow is a 24-hour tow service dedicated to serving the individual towing needs of our customers. Professional and courteous service is our goal; we want our customers to be completely satisfied. We want our customers to have peace of mind while their vehicles are in our care. Our business is licensed and insured.We are primary service providers in our area for many different Auto Clubs serving the United States. We provide many local businesses with towing service. Our freightliners transport vehicles for individuals and many of our dealer accounts both locally and long distance. We can offer you a more personal transport service with competitive prices whether it is local or you need a vehicle transported to another state.
Contact Info
- (925) 682-8122
- [email protected]
- Website
Questions & Answers
Q What is the phone number for American Tow?
A The phone number for American Tow is: (925) 682-8122.
Q Where is American Tow located?
A American Tow is located at 5011 Blum Road, Ste 6 Martinez, Martinez, California 94553
Q What is the internet address for American Tow?
A The website (URL) for American Tow is: https://www.americantow.com
Q What days are American Tow open?
A American Tow is open:
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Q How is American Tow rated?
A American Tow has a 3.3 Star Rating from 34 reviewers.
Hours
Ratings and Reviews
American Tow
Overall Rating
Overall Rating
( 34 Reviews )Terry Wright on Google
Megan deVries on Google
American Tow took great care of my car and me from the start. The office team was friendly, professional, and quick. They quoted me a very fair rate and an accurate pick up time.
Steve Tower - no kidding! that’s his name - worked with me to get my very-dead-battery Challenger on to his flat bed when we couldn’t get the battery to hold a charge. He was professional, friendly, knowledgeable, and funny. It was actually a fun and positive experience.
I highly recommend this company! Service: Car towing
Shelden Hyde on Google
Customer service rep, Samantha was one of the most unpleasant individuals I've had the misfortune to have to deal with in years. After being told through text that the service truck was en route three separate times over a two and a half hour period to help us I called the phone number provided. Samantha answered and I explained that my daughter, a minor was stranded in a busy parking lot. I was concerned about my child's safety, a point completely lost of Samantha as she interrupted me repeatedly with excuses about people being arrested and others in car accidents. I asked her to please not interrupt me, I just really needed reassurance that they were going to come help my daughter. She accused me of yelling. I was not, but I was stressed and concerned for sure. I asked to speak with her boss and she threatened to cancel the service and she then hung up on me! When I phoned back and begged her not to she continued to be outrageously hostile and she DID cancel our service call! Samantha left a minor stranded in a busy public place. Samantha left a child that she is supposed to be help without help. Samantha is not a nice person and she clearly doesn't understand what her job is. She is in a service oriented business, interrupting people, hanging up on them and canceling service calls after 2 and a half hours of people waiting for help. This was just awful. Service: Auto locksmith
Enis MartÃnez on Google
Lauren Jones on Google
Great service, fast and on time with no hassles. DO NOT TALK TO THE DRIVER. Trust me on this.
Overall Rating
Overall Rating
( 34 Reviews )Write a Review
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