Gregory Engelbert: Allstate Insurance

Esteban Garcia _{on Google}

Mar 20th, 2024

Great customer service very professional

shawn stover _{on Google}

Jan 7th, 2024

Unfortunately I had to rewrite my review of Allstate. Everything was fine until they decided to change how payments are made. And that change was that I had to give up my bank information. I understand that changes are needed, however in the world we live in, regardless of the business I just dont trust the system, especially with my bank information. Furthermore and this made me cancel my insurance with Allstate, if I dont accept there process and continue paying the way it is as already set up, I would be charged A FEE each time I made a payment the old way. So it would cost me MORE for insurance not less. And yes they did give out a notice saying a change was coming. Even though I did tell them I was not happy about the change, I did not receive ANY word from ANYONE at Allstate to try and keep me as a loyal customer. And I was very disappointing by them taking no action to try to keep me, Instead all I received was my bill with a fee. So I cancelled my insurance and as soon as I get a newer home I will be canceling my home insurance and going with someone else.
Sorry but true.
Signed,
Disappointed.

Leia Chagolla _{on Google}

Nov 25th, 2023

D I d not want any new clients.

Debi Allen _{on Google}

Oct 21st, 2023

I have been with Allstate for many years. The customer service is excellent!!!

Victoria Callaway _{on Google}

Sep 28th, 2023

Cynthia was incredibly cold hearted and lacking empathy when my mother inquired about the rise in her rate, Cynthia blurted out "well, you're a widow now, we offer that discount to married couples" as if she had forgotten she lost her spouse. Cunthia was incredibly rude and encouraged us to seek other insurance, which we did.