Hamer Toyota

Janet Guzman _{on Google}

Apr 11th, 2024

Poor customer service, there's hardly anybody working there and the salesman was in a hurry to go home. They don't have a big variety neither the intention of going to go get what you're looking for. Definitely not a good place to get a car, also their prices are much higher than other dealers for the same models, I went from there to Northridge Toyota and bought my car there a got a much better deal and much better customer service.

Cocoy _{on Google}

Apr 3rd, 2024

came at 7pm on a saturday night to buy a car. no one came to greet us because we were wearing house clothes. went straight to keyes toyota van nuys the following day. bought a rav 4 prime. never coming back to hamer. no customer service

Robert Sagastume _{on Google}

Mar 27th, 2024

Hire more employees!!!

Kevin L _{on Google}

Mar 26th, 2024

One morning, I was driving to work and stopped at a red light to hear the sound of a cat coming from somewhere within the car. I had no idea where the sound was coming from but I certainly had a feeling that it was an orphaned kitten probably under the hood somewhere. Fortunately, Hamer Toyota was right across the street so I drove up to the service dept and explained the situation. I immediately got help from a few accommodating gentlemen who took my car to the garage, jacked it up, pinpointed the kitten, and rescued the kitten under safe conditions. All at no charge with a good sense of urgency. I sent the kitten to a shelter nearby the next day.
There are good people at this dealership!

Marlene M _{on Google}

Mar 23rd, 2024

I had a great experience buying at Hamer Toyota this weekend. Buying a car is stressful, I did my research, made an appointment. Byron Alvarez helped me look and test drive the used car I wanted. He was very patient as I took a long time to feel out the car (and drive it twice), and was very transparent about the cars condition. Hugo Acosta was also wonderful when it came to talking out the price. Both heard me out, were patient, transparent, honest and fair. We settled on a deal that I wanted and made it clear they prioritized that I was happy. (And let me tell you I was a stubborn customer!) Went back a few days later to have car mats put in. You can tell they value customer happiness. Victor Espinoza helped vacuum the car and put in the mats. Very satisfied and highly suggest this place.