Lamorinda Dental Care

Aug 24th, 2023

Receptionist, was Rude, and hung up on me today...Why,? I got my dates mixed up for the appointment and failed to come in on the appointment day. I called back and asked when can I get back on the appointment schedule.The receptionist said on the phone to me, You missed your appointment and now you are at the bottom of the list. This was very Rude. Her attitude is what I am talking about. I have been with this Dentist since she started her practice.I feel I have supported her growth, and enjoyed the visit to her office.She is a great Dentist and very professional with me but her receptionist showed no Compassion, Made me feel like I am a bother to be dealt with.I called back and asked again, Again she was Rude, I explained why, but that seemed to be not acceptable , She sent me a bill for the missed appointment and that is when I called back. Which is fine, I did miss the appointment BUT to be treated like I am a old lady who is not part of the perfect world of the Receptionist world of things going just the way she wants it is not how you treat your customers from the beginning of the practice. What I am talking about is Discrimination for mature adults, Because I do not have all the latest technology at my instant finger tips.When I explained my thoughts that she was not being fair minded , she hung  up on me. I called back and left a message for Dr. Julia Hoang to call me back.I will keep you posted...If the Doctor returns my call.I asked you, how many times have you screwed up on your dentist Appointments? Did you get treated like this? When you are also told we cant run a business because.... You cannot run a business when you treat your clients like you are a nuisance.
Feb 22nd, 2023

I had irritated gums from dental caps since my teens. The caps also looked unnatural due to metal underneath the porcelain. You live with it for 30 years and come to think it's normal. I switched to Lamorinda Dental about 2-3 years ago when my previous dentist did not take my new dental insurance. I was satisfied with the general care at Lamorinda Dental, but I was hesitant when they first suggested I replace the caps. There was nothing wrong with it! It took a year of gentle nudging from Lamorinda Dental before I came around. The work was excellent and the difference was night and day. The new caps look natural and the coloring matches my teeth. My gums are no longer irritated and don't bleed every time I floss. Both my wife and I go to Lamorinda Dental and we're both very satisfied with our experiences.
Jun 21st, 2021

Terrific service all around. Have been a regular patient for more than 10 years. Perfect for kids too.
Jun 3rd, 2021

Love this dentist. Friendly, professional, expert. Highly recommend. Been going here for years and years.
Nov 22nd, 2020