Moraga Star

I recently had a very disappointing experience at a local gas station while trying to get my propane tanks refilled. Initially, I was the only customer there, yet it astonishingly took the attendant 5 whole minutes just to grab his gloves to start the refill process. But the situation took a turn for the worse when another customer walked in. At that point, the attendant completely abandoned me without any sort of explanation, leaving me hanging and waiting aimlessly. After 10 minutes of being ignored and left in limbo, my patience wore thin, and I went to confront the attendant about the holdup. The response was shockingly indifferent; he simply brushed me off saying he was "with customers," as if I wasn't one myself. His lack of concern and blatant disregard for my time was astounding. To add insult to injury, my propane tanks were never refilled, despite my waiting and attempts to communicate. This experience was not only a waste of my time but also highlighted a severe lack of customer service and professionalism at this gas station. It's disheartening when such basic customer needs are overlooked, and this incident has certainly deterred me from ever returning to this location for any service in the future. Hope the management train employees
Mar 8th, 2024

When you use the help button, a friendly mayor gives you help and cleans the windows, if you require it, that's why I give them five stars, but rest assured when you press the button, he will not come alone. Thank you VIP Gasoline Stars.
Nov 30th, 2023

May 17th, 2023

Nice little family run gas station that also has the cheapest prices in town. I grew up here and when I come back to visit years later they still remembered me like it was yesterday.
May 26th, 2022

Mar 13th, 2022