Farmers Insurance - Benjamin Brand

Great diligence by staff, Noah in particular went above and beyond to make me feel comfortable with the insurance plan and provided excellent details. Would recommend for all insurance needs
Jan 29th, 2024

I recommend Ben, for sure. He does a great job explaining what you may need for coverage and answers your questions clearly
Jan 26th, 2023

Dec 26th, 2022

I was in search of another Homeowner insurance company when Noah C. reached out to me after I requested multiple insurance agency quotes online. I received several calls from insurance company clearing houses and was not impressed with any. Noah impressed me right away because he LISTENED. I take referring friends, neighbors, and family to any business seriously. I without hesitation would refer anyone to Noah C. at this local Farmers Insurance office for these reasons: Noah possesses active listening skills. I was treated with respect and dignity. Transparency is practiced, not just talked about. He explained every step of the process before it happened. His explanations usually addressed my questions before I asked them. Noah encouraged questions and gave clear concise explanations when asked. Follow-up is amazing. I did not have to hunt him down to ask questions or get clarifications. He is knowledgeable about the entire insurance industry and would be a great agent for the needs of both personal and business insurance. Ive had the services of two of the big names in the insurance industry and none met the customer service, really the Customer Care level that I experienced working with Noah as my insurance agent. I have now bundled my homeowner and auto insurance with Farmers. My auto rate is a little higher, but I am now getting so much more than I received before.
Sep 15th, 2023

Do not use this office and possibly not farmers in general. If this office is representative of how the company conducts business you do not want to deal with them. There was an issue with my policy expiring, I contact the office and spoke with an agent who took a payment from me and assured me he corrected the policy. I get a call a month later saying the policy lapsed Andrew they would have to rewrite the policy, of course at a higher amountthe office knows they made the mistake but want me to pay for it instead of correcting it on their end. Im glad I found out before I had any issues or claims, as I cant imagine what bureaucratic loopholes they use. Very disappointed that they refused to fix THEIR issue. Trust has been completely lost. Of course my payment will come in 7-10 business days now that Ive demanded the money back since it obviously didnt go to my policy. Completely unprofessional.
Jun 10th, 2023