Miyamo

Every time I walk into this store (which has been about 4 times), the greeting is cold. Sales team is basically rude and really dont give a Fuif you buy or not. Not helpful at all. Shame shame. You ruin the whole experience by just not caring. Your owner has good taste in clothing and merchandise but poor taste in hiring. Trust me I have managed retail fashion stores so I come from the industry.
Apr 10th, 2024

Service is absolutely wonderful! My favorite boutique in Napa.
May 22nd, 2023

BUYER BEWARE!  I wanted to exchange a necklace that I bought for my daughter for her birthday.  It was not even opened.  The clerk tells me all jewelry sales are FINAL.  "It says so on the receipt" she tells me.  Hmmm, I was interested in exchanging it and probably spending more money.  I'm a local and I've always liked this store.  Clearly, they are not versed in customer service.  Many places to shop in Napa.  This one just got dropped from my list or recommendations to friends.
Dec 7th, 2021

We walked into Miyamo today (3/24/21) and the woman clerk was so rude to us that we looked around for 1 minute and left.  When we walked in the door she asked, "Are you looking for something in particular?", to which we answered, "no we're just looking."  She said nothing back and then just ignored us as if we weren't even there.  Super short with us and rude.   Not a way to run a business!!
Mar 23rd, 2021

Adorable little shop Downtown Napa. Cutest items for yourself or for that perfect gift for a friend.
Mar 14th, 2021