Hours

Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
9:00 AM - 6:00 PM
Monday:
9:00 AM - 9:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM

Chamber Rating

4.5 - (69 reviews)
56
4
3
1
5
Read Our 69 Reviews

Chamber Rating

4.5 - (69 reviews)
56
4
3
1
5
  • Susanne Santos

    Totally messed up the copies we needed to send by mail. Federal form was missing, not signed. We called to hear if it was OK. No one would give us the right answer or even pass the call on to the preparer. We then drow back to the office where another preparer kindly let us in and indeed most of it was missing. The next day we went back to speak to the original preparer and have the form signed again. We were met with total rudeness. The preparer reluctantly signed, copied everything and said it is now ready to send in as is. When we came home, we saw that all the instructions were also copied, and the "keep for your file" papers as well. We are sending it all in the way the preparer gave it to us and hope for the best. Seems like a lot of papers. We will definitely not be back Just hope he didn't mess up on the numbers!!!
    Feb 26th, 2024

  • Ryan Treat

    Overcharged for services and when I asked why, didn't ever reach back to me on what caused the sudden increase of charged services. Never going back
    Feb 19th, 2024

  • Amber Garcia


    Feb 12th, 2024

  • samiriaira mays


    Apr 8th, 2023

  • Nani Butler

    I heard rumors that Florence 'Nani' Butler has retired from H & R Block after 17 years. This is far from the truth and frankly I'm surprised that a large corporate company would allow their team members to propagate or spread a rumor like that. A simple explanation that Nani did not return and you don't have any idea where she went would have sufficed. Let's just set the record straight, Florence 'Nani' Butler is still preparing taxes, just not for H & R Block.
    Nov 22nd, 2022

Read Our 69 Reviews

About
H&R Block

California residents have until October 16, 2023, to file taxes. H&R Block tax professionals know taxes and can handle all your tax needs including maximizing your refund! Set up an appointment in your local H&R Block tax office or work with your tax consultant from home. Whether you come in to your local Napa H&R Block office to work with your tax pro or drop off your documents and go, your tax needs are our top priority."

Contact Info

Products

  • H&R Block Emerald Prepaid Mastercard
  • H&R Block Emerald Advance
  • Refund Transfer
  • Refund Advance
  • Tax Identity Shield
  • Peace of Mind
  • Second Look Review
  • W-2 Early Access

Services

  • Tax Preparation
  • Tax Return
  • Tax Planning
  • Tax Professional Expertise and Advise
  • Tax Resolution Services
  • Tax Audit Support
  • ITIN Services

Brands

  • H&R Block

Languages

  • English
  • Spanish

Specialities

  • 100% Accuracy Guarantee
  • Highly trained Tax Pros who are required to pass specialty tax t
  • Max Refund Guarantee
  • Over 60 years of tax preparation experience

Payment Methods

  • AMERICANEXPRESS
  • CASH
  • CHECK
  • MASTERCARD
  • TRAVELERSCHECK
  • VISA

Questions & Answers

Q What is the phone number for H&R Block?

A The phone number for H&R Block is: 707-257-6113.


Q Where is H&R Block located?

A H&R Block is located at 653 Trancas St, Napa, California 94558


Q What is the internet address for H&R Block?

A The website (URL) for H&R Block is: https://www.hrblock.com/local-tax-offices/california/napa/653-trancas-st/5349/?otppartnerid=9308&campaignid=pw_mcm_9308_9762&utm_medium=local


Q How big is H&R Block?

A H&R Block employs approximately 20+ people.


Q What days are H&R Block open?

A H&R Block is open:
Friday: 9:00 AM - 8:00 PM
Saturday: 9:00 AM - 5:00 PM
Sunday: 9:00 AM - 6:00 PM
Monday: 9:00 AM - 9:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 9:00 AM - 8:00 PM
Thursday: 9:00 AM - 8:00 PM


Q How is H&R Block rated?

A H&R Block has a 4.5 Star Rating from 69 reviewers.

Ratings and Reviews
H&R Block

Overall Rating

Overall Rating
( 69 Reviews )
56
4
3
1
5
Write a Review

Susanne Santos on Google

image Totally messed up the copies we needed to send by mail. Federal form was missing, not signed. We called to hear if it was OK. No one would give us the right answer or even pass the call on to the preparer. We then drow back to the office where another preparer kindly let us in and indeed most of it was missing. The next day we went back to speak to the original preparer and have the form signed again. We were met with total rudeness. The preparer reluctantly signed, copied everything and said it is now ready to send in as is. When we came home, we saw that all the instructions were also copied, and the "keep for your file" papers as well. We are sending it all in the way the preparer gave it to us and hope for the best. Seems like a lot of papers.
We will definitely not be back
Just hope he didn't mess up on the numbers!!!


Ryan Treat on Google

image Overcharged for services and when I asked why, didn't ever reach back to me on what caused the sudden increase of charged services. Never going back


Amber Garcia on Google

image


samiriaira mays on Google

image


Nani Butler on Google

image I heard rumors that Florence 'Nani' Butler has retired from H & R Block after 17 years. This is far from the truth and frankly I'm surprised that a large corporate company would allow their team members to propagate or spread a rumor like that. A simple explanation that Nani did not return and you don't have any idea where she went would have sufficed. Let's just set the record straight, Florence 'Nani' Butler is still preparing taxes, just not for H & R Block.

Business Response on Google Dec 22nd, 2022
Thank you for taking the time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.

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Overall Rating

Overall Rating
( 69 Reviews )
56
4
3
1
5

Write a Review

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