Summit Real Estate, DRE01460234

Avoid this property management company at all costs! They are an absolute nightmare and provide zero support to both tenants and landlords. Ashley Griffith, in particular, should be relieved of her duties for consistently neglecting essential repairs for tenants. If you're fortunate enough to receive a response from her, be prepared for empty promises that are never fulfilled. This company is a serious letdown.
Oct 22nd, 2023

1sr Red Flag! They changed name from Sierra to Summit 2nd, no signage/hard to find This company is inept, incompetent & unprofessional. They dont advertise available rentals in local papers, social media, billboards, etc. when finally listing on their website, the address is wrong & have property owners name on applications. They dont check their email regularly, they dont return voicemails or text messages. If by chance they do answer your call, they are very rude, inconsiderate, condescending & dismissive. They dont follow instructions or requests. They show property once & settle on those for tenants. They dont thoroughly screen applicants. They have no intent or compassion for local residents or displaced fire victims. I insisted on no animals in my 700 sq ft apt, preferably an older person or LEO. Instead I got a young couple with a vicious 75+lb dog from Massachusetts-who vandalized my gate on day 1. Jan, Ashley & Amy give you lip service with no follow through. They could care less for Mariposans $ is deposited electronically & yet takes 2 weeks to show up in my account! Avoid like the plague!
Oct 6th, 2023

Jan is nothing but a liar Still waiting for them to replace the carpet, fix the fences in a the apt, they are falling down The laundry room is disgusting smells like cat pics. Filthy machines,.there no manager on site
Sep 17th, 2023

My mother lives at the duplexes on river park road, Jan.the property manager, Keeps telling my mother in 3 weeks, it been another 3 years, she has lived there for 17 years, all ways pages the rent, the carpet has never been changed the flooring has holes from being walked on for 17 years, ND they keep telling my mother in 3 weeks, the laundry room is so dirty, it smells like cat urine, they take the rent but rgused to take care of property, the law says they have to change the carpet every ten years, plus it's a Hazzard because it ripped, my mother tried over the hole, There us no manager on site, the back patio fences are all falling down, They are slum lords, Jan is a liar, she keeps making excuses, my mother is 88 and could get seriously hurt, I've reported the. To the health department and code compliance, The place is in the ghetto, they should live there, change the carpet slum lords
Sep 17th, 2023

Love Jan Ramos!!! Very patient and helpful..goes out of her way to make things right!
Dec 28th, 2022