Best Western Plus Delta Inn & Suites

John Swensen _{on Google}

Mar 24th, 2024

Their website double booked like 2-3 of us, they wouldn't cancel our second reservation, the night crew did not want to do their jobs or work and we're outside in the cars where you pull up to drop off bags smoking weed instead of working. Like I said myself and a couple other people were double booked. The room smelled like mold

William McCoy _{on Google}

Feb 2nd, 2024

Only drawback is you have to go to the desk and get a key for the work out room
Rooms: Clean comfortable perfect for business the Wi-Fi is not the best
Safety: The parking lot is clean and lit with surveillance cameras

Rod Romo _{on Google}

Mar 7th, 2024

Service was mediocre at best a rather surely one minute receptionist and nice the next couldn't figure out what her deal was but she wasn't very nice when I first got there. Then when we asked for extra towels we had to come all the way back down from the third floor to the front desk to get them because they don't have anybody there to help with that, which seems like a joke as well. Check out time is 11:00 but at 9:30 we've got the made knocking on the door. I will not be going back to this place unless I absolutely have to
Rooms: What a bad joke... a room with a large window which is nice and the window overlooks the parking lot which has two very bright lights in it to make sure the parking lot is safe that's nice and then right next to that is the highway at room level with all the traffic going by back and forth. now with the windows we didn't hear the noise but completely stupid was the fact that they didn't have any blackout curtains and so we had all the parking lot light and traffic light coming into the room at night and we couldn't even stop it we couldn't block it so nobody slept well and it was just a really bad experience

Tom Hobbs _{on Google}

Dec 24th, 2023

I had the exact same experience as another reviewer one month ago. The hotel advertises as pet friendly. I show up with my 10 lb dog after driving all day to get here. The clerk says we don't have any more pet friendly rooms and we will have to charge a $150.00 deposit plus you will be charged $250.00 cleaning fee if there is any evidence of a pet in the room. There are signs in the elevator saying, no pets allowed in any rooms. This is not the definition of pet friendly. Additionally, the room was 8o degrees when we walked in, the air conditioning system was inadequate and ran constantly but the temperature never got down below 75 degrees and the room was stuffy as if there was no circulation. There is a box mounted to the wall that buzzes constantly,The window has sheer curtains, no drapes that can be closed and a street light shinning right on the bed. The hotel was noisy with kids playing in the hallways. I did not get a good night rest and generally had a poor experience. I dont know if ive been charged a $250.00 cleaning fee yet. I've cleaned the room and taken video. I would not recommend this hotel and question the legality of their business practices.

Angela Waters _{on Google}

Dec 17th, 2023

Im currently staying at this motel and Im appalled at their lack of customer service staff at the motel as well as at the corporate level. We came in town for a funeral and requested a 2 hour late check out and we were willing to pay a late fee for the extra time. We were told no because they lacked the staff to stay late to clean the room. Mind you staff that leaves at 3:00 pm. We then asked why they couldnt clean the room last and they said they were unwilling to accommodate us. I asked to speak with the manager and was told no one was available. I completely understand why this motel has 2 stars. I could understand if the motel was booked for the dayits completely empty and I understand why. I will never stay at this motel again or any other Best Western motel. And I will advise all my family and friends not to patronize this business or any business associated with this motel. Again we are here for a funeral and you cant give us 2 hours?? Wowpeople have no sense of compassion in this worldwhere are we in the world where we cant show compassion to a grieving family set to bury their father today.