Complete Mechanical Service - Plumbing, Air Conditioning, Heating & Electrical

First American Home Warranty sent this sub par company out to repair/replace a wall heater. The amount of time that has taken, has been unreasonable. In addition to waiting a very long time to have them come out and install a new wall heater, they ordered the wrong wall heater. Now we have to wait again and I cant get anybody to call back and remedy the situation. This house has not had working heat for several months and this company is terribly slow and unresponsive. I would never recommend them to any of my clients. They didnt hesitate to charge your credit card $275 prior to the work being completed when they came out and had the wrong wall heater. Service: Heating system repair
Jan 12th, 2023

It looks as though the owner may have replied to one or two of his endless one star reviews. Kind of weird because I've called him and left three voicemails requesting He call me back over the period of three business days as well as multiple messages with his receptionist. No callback no customer service. His company tried overcharging me for, an angle stop, a water line, a wax ring and extra labor for these superfluous items on a simple toilet install. They told me they always replace those as it's a liability issue. Those parts that are present on my property (with exception of wax ring) are brand new and in perfect working order. I asked them to not install those And to speak to the owner to discuss. I have not received one callback. I've had multiple conversations with his receptionist. She was extremely rude and misinformed after I asked her where they are obtaining their material from i.e. the toilet, she said she cannot give out that information. That is illegal in California to not disclose who your material suppliers are for mechanics lien purposes. They are definitely a cash grab, shady company that has illegal practices. I am definitely a reasonable man but When I called with questions regarding the service this company is providing for me I get complete silence and am completely ignored. This company and owner has no desire for any type of dispute resolution with their costumers. Bad business indeed!
Jan 12th, 2023

AWFUL! SHADY! DISHONEST! DO NOT USE THIS COMPANY! This company was assigned to us by our home warranty company to replace our AC unit in October of 2021. I had to follow up in January after not hearing from them. Our unit was on back order supposedly. The unit was installed in early Spring and caused water damage to my ceiling after the first use. I had to reopen a claim for them to come fix it. They claimed it was a manufacturer's defect. What actually happened was that the tech installed a p-trap which had an exit higher than the entrance. Since water doesn't flow uphill, it leaked. Had it been a manufacturer's defect, the drip pan would have caught it. To "fix" this mess, they created some garbage out of PVC and an abundance of blue glue/sealant. The PVC was fitted together so poorly and at such bad angles that the "fix" still leaked through the sealant. Of course more damaged was caused to my ceiling. After 6 months and the 5th trip to my residence, they fixed it and ordeal number #1 was FINALLY over and everything was finally in working order. Then began ordeal #2- getting my ceiling patched and repainted. It is now November 2022 and my wife and I have given the owner many opportunities to correct his mistake. He has stood us up when we've taken time off of work to see the damage; he's made a verbal agreement to fix the damages; he's blamed the manufacturer and told us to pursue our claim with them; he has never once reached out to us; they told us they are so far away that they are having trouble finding a contractor in our area (yet they took the job in the first place and we Googled contractors in our area while on the phone with them and found no less than 10); he told us to find a contractor ourselves and he would pay whatever the cost; we submitted the estimate to him, and now he cannot be reached by the office manager. IF YOU VALUE YOUR HOME, DO NOT USE THIS COMPANY. I have pictures to back all of this up.
Dec 13th, 2022

First they give you a quote, and then they come back later or something else change and higher. The price on you bunch of crooks would not recommend these people to nobody.
Nov 8th, 2022

A Plummer came over to change out water regulator and also a toilet (both covered by warranty) but Plummer was not prepared, no parts with him and said the work would require a second worker and would have to be done at a later date.. We never heard back and they never responded to our attempts to reach them.. This was Friday afternoon, September 23rd, very disappointing, very unprofessional.. Service: Toilet repair
Oct 28th, 2022