Mastro's Steakhouse
-
73405 El Paseo STE 120
Palm Desert, CA 92260 - 760-776-6777
Hours
Chamber Rating
-
Alexander Steel
Came in for a bachelorette dinner for 10 people. Everything was going smoothly until it was time to pack up the food and the runner (or whoever they sent to box the food) boxed it up and put it in bags on its side!! Peoples food were spilling out into the bag. We, as foodies, have dined in all types of restaurants and never have we had our boxed turned sideways to fit into a small bag. If they were out they could have given us the option to hold it. It looked like dog food all mixed and mushed together. He claimed they were out of branded bags. Then he walked away. Shortly after one of our guests went to stand up to go use the bathroom and bumped into the tray of dirty plates that the guy LEFT DIRECTLY BEHIND HER CHAIR. The plates all shattered and the same guy turned around from across the room and screamed OH MY GOD while throwing up his hands. As if it was her fault she bumped into the tray that was BEHIND HER AFTER WE ALL HAD OUR TO GO BOXES. Then one of our guests told him that was rude to blame her and he said with an attitude well where was I supposed to put it??. At that point we asked for our dessert to go and for the bill. What do you know, the dessert comes IN LARGE MASTRO BRANDED BAGS that couldve fit our food properly. The bride then asked to speak to the manager. Once he came over he proceeded to ask is that not how you wanted your food boxed? As if we wanted dog food after spending $1500! The audacity!! Definitely ruined not only our experience but the brides bachelorette party. Never will we dine there again! Nor will I recommend anyone to try it.
Apr 9th, 2024 -
Shannon C
Apr 8th, 2024 -
Paul Stemborowski
Crowed with a band
Apr 6th, 2024 -
Venicio Flores
Mar 30th, 2024 -
David Lasman
As always top flight and their mngemnt eam is excellent
Mar 17th, 2024
Contact Info
- 760-776-6777
Questions & Answers
Q What is the phone number for Mastro's Steakhouse?
A The phone number for Mastro's Steakhouse is: 760-776-6777.
Q Where is Mastro's Steakhouse located?
A Mastro's Steakhouse is located at 73405 El Paseo STE 120, Palm Desert, CA 92260
Q What is the internet address for Mastro's Steakhouse?
A The website (URL) for Mastro's Steakhouse is: https://www.mastrosrestaurants.com/Locations/CA/Palm-Desert/
Q What days are Mastro's Steakhouse open?
A Mastro's Steakhouse is open:
Thursday: 5:00 PM - 10:00 PM
Friday: 5:00 PM - 10:00 PM
Saturday: 5:00 PM - 10:00 PM
Sunday: 5:00 PM - 10:00 PM
Monday: 5:00 PM - 10:00 PM
Tuesday: 5:00 PM - 10:00 PM
Wednesday: 5:00 PM - 10:00 PM
Q How is Mastro's Steakhouse rated?
A Mastro's Steakhouse has a 4.5 Star Rating from 748 reviewers.
Hours
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Ratings and Reviews
Mastro's Steakhouse
Overall Rating
Overall Rating
( 748 Reviews )Alexander Steel on Google
Came in for a bachelorette dinner for 10 people. Everything was going smoothly until it was time to pack up the food and the runner (or whoever they sent to box the food) boxed it up and put it in bags on its side!! Peoples food were spilling out into the bag. We, as foodies, have dined in all types of restaurants and never have we had our boxed turned sideways to fit into a small bag. If they were out they could have given us the option to hold it. It looked like dog food all mixed and mushed together. He claimed they were out of branded bags. Then he walked away. Shortly after one of our guests went to stand up to go use the bathroom and bumped into the tray of dirty plates that the guy LEFT DIRECTLY BEHIND HER CHAIR. The plates all shattered and the same guy turned around from across the room and screamed OH MY GOD while throwing up his hands. As if it was her fault she bumped into the tray that was BEHIND HER AFTER WE ALL HAD OUR TO GO BOXES. Then one of our guests told him that was rude to blame her and he said with an attitude well where was I supposed to put it??. At that point we asked for our dessert to go and for the bill. What do you know, the dessert comes IN LARGE MASTRO BRANDED BAGS that couldve fit our food properly. The bride then asked to speak to the manager. Once he came over he proceeded to ask is that not how you wanted your food boxed? As if we wanted dog food after spending $1500! The audacity!! Definitely ruined not only our experience but the brides bachelorette party. Never will we dine there again! Nor will I recommend anyone to try it.
Shannon C on Google
Paul Stemborowski on Google
Crowed with a band
Venicio Flores on Google
David Lasman on Google
As always top flight and their mngemnt eam is excellent
Overall Rating
Overall Rating
( 748 Reviews )Write a Review
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