Crash Champions Collision Repair Pasadena

Adriana and Edgar do excellent work, great customer service and professional work keeping status of work on my Genesis. The work man ship on the vehicle was outstanding. The paint matched perfect. A task well done, thank you for Bench mark on getting vehicle to me early. Again, the service was excellent, the communication was excellent, the completion of the task was excellent. Instead of 5s I would like to give 10.
Jun 27th, 2023

They did a great job! Jesse kept me informed on repairs and updated of additional repairs needed. Work was completed on original date given upon drop off of vehicle. Overall a great experience. Will recommend to others. Bumper looks brand new!
May 10th, 2023

I had my cars fixed a few time at one of the Service King. They always had great service and the staff is knowledgable.
Apr 12th, 2023

Awesome place. I received excellent customer service throughout the process with Jesse at the Pasadena office and upon my arrival. I loved it. These guys are very knowledgeable, trustworthy, fair, and clear.
Mar 10th, 2023

Having my car serviced at service, King Pasadena was one of the worst experiences Ive ever had in vehicle servicing. I was rear ended and had my car at service king for over a month in order to get parts and repairs. On the day they told me my car was ready, I showed up to get my car, and they informed me that there was a small mark on my car that needed to be cleaned up before they could give it to me (which sounds like they accidentally scratched my car while it was sitting in their shop). When finally getting my car back, I realized when getting home that my rear end camera was completely disconnected. I called to get this fixed immediately, but I was informed that they would need a special electrician to come out to the shop and calibrate the camera. After waiting three days for schedules to align so I could bring my car in, I was informed that a technician showed up to fix my rear end camera, but had forgotten a tool, so they would need to hold my car for one more whole day. After the rear end camera was finally fixed and I had my car back, I also noticed that my floor mats in my car were missing from the front. I have called them two times to figure out where my mats are or receive reimbursement from them, but both times they had told me theyll call me back and Ive heard nothing. I would not recommend bringing your vehicle here for any service. Service: Body & Trim
Apr 11th, 2023