Chase Bank

Kelly is the nicest, most welcoming and knowledgable Bank employee I've ever encountered. She helped me set up multiple accounts and answered every question I could think of. I would go out of my way to work directly with her at this branch. She's incredible.
Aug 22nd, 2023

Only banker on duty. Had to wait more than 1 hr
Aug 11th, 2023

Great bank love it
Feb 21st, 2023

I made an appointment and was never told that the person I was to see didn't come in that day. The person who did talk to me said she had another appointment and couldn't help me. The appointment wasn't there yet (if ever) but she refused to help and told me I should try another branch.  What a wonderful way to do business. I wish I could tell you this chase was worse than the rest but I have had similar problems with several branches. Now, I try calling first before I go to make sure the person I am seeing is there except they don't answer the phones so that isn't working out for me either.  Chase Bank used to be much better. You can't blame all of this on the pandemic
Jan 25th, 2023

They must only hire mutes at this location because the tellers never speak or respond to anything you say and instead just look at you. I was in line and instead of saying "next" she just stared at me and didn't utter a word during the whole transaction. I only asked for quarters so I guess she didn't need to say anything, but like... yikes.
Jul 14th, 2022