Hertz Car Rental - Pasadena - East Colorado Blvd HLE
-
2070 E Colorado Blvd
Pasadena, CA 91107 - 626-578-0443
Hours
Chamber Rating
-
Travel WtMaya
It was smooth transaction and Anthony made it easy. He was great and professional. And the return car was fast too.
Mar 31st, 2024 -
Richard Yang
I made an appointment for 6 PM and when I got there, they said they werent taking any walk-ins. I told him I made an appointment for 6 pm. The guy who responded was apparently the manager and he was cleaning a car who asked sarcastically, what time do we close though? I asked why would they even accept appointments on their website after hours and he just replied we close at 5 without even looking at me. The rest of the staff there was not helpful at all. They seemed all in a hurry to go home. Whoever is running operations needs to figure this out. I went by the next morning to get my scheduled rental and I had the same attitude from the same staff. Never come to this location. All lazy and incompetent. Not helpful and theyre all there just to be there. They dont care.
Mar 28th, 2024 -
L S
Reasonable staff. Picking up the car took longer than I expect, but overall I had a positive experience.
Mar 10th, 2024 -
ming lu
I booked a car last week and came back to return it today, and booked a new electric car two days in advance. But the very rude and unprofessional staff said that there were not enough vehicles to meet my reservation because I had already rented a car last week, so I could not replace it. But the problem is that today I came to return the car first, and then rent another car,these are two completely independent things, again,I made the reservation in advance. The most important thing is that there was a car I wanted to rent in this store at that time, but the staff just didn't do anything . It can be said that the staff have been passing the buck throughout the communication process, without any help and with a very bad attitude, such staff do not meet Herz's service standards at all,they should be shame on themselves . Because I had returned the car but did not get a new car , so I had to spend extra money to take a ride home.Hope Herz can strengthen the training and management of its employees.
Mar 8th, 2024 -
Veronique Dong
Every process is super slow, if you have plenty of time you can try this place
Mar 8th, 2024
About
Hertz Car Rental - Pasadena - East Colorado Blvd HLE
Hertz Car Sales Pasadena is proud to provide cars, trucks, and SUVs at affordable prices to drivers all over the Pasadena area. We know how important safety is to you, which is why every vehicle on our lot is Hertz Certified. You can be sure that you will be getting a great car. We have vehicles from top automakers like Toyota, Nissan, Chevrolet, and more! Whatever you're looking for, check our used inventory first!
Contact Info
- 626-578-0443
Questions & Answers
Q What is the phone number for Hertz Car Rental - Pasadena - East Colorado Blvd HLE?
A The phone number for Hertz Car Rental - Pasadena - East Colorado Blvd HLE is: 626-578-0443.
Q Where is Hertz Car Rental - Pasadena - East Colorado Blvd HLE located?
A Hertz Car Rental - Pasadena - East Colorado Blvd HLE is located at 2070 E Colorado Blvd, Pasadena, CA 91107
Q What is the internet address for Hertz Car Rental - Pasadena - East Colorado Blvd HLE?
A The website (URL) for Hertz Car Rental - Pasadena - East Colorado Blvd HLE is: https://www.hertz.com/us/en/location/unitedstates/california/pasadena/bure03?utm_campaign=gmb-Hertz-Car-Rental---Pasadena---East-Colorado-Blvd-HLE&utm_medium=gmb-websitelink&utm_source=Google
Q How big is Hertz Car Rental - Pasadena - East Colorado Blvd HLE?
A Hertz Car Rental - Pasadena - East Colorado Blvd HLE employs approximately 20+ people.
Q What days are Hertz Car Rental - Pasadena - East Colorado Blvd HLE open?
A Hertz Car Rental - Pasadena - East Colorado Blvd HLE is open:
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 12:00 PM
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Q How is Hertz Car Rental - Pasadena - East Colorado Blvd HLE rated?
A Hertz Car Rental - Pasadena - East Colorado Blvd HLE has a 3.4 Star Rating from 319 reviewers.
Hours
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Ratings and Reviews
Hertz Car Rental - Pasadena - East Colorado Blvd HLE
Overall Rating
Overall Rating
( 319 Reviews )Travel WtMaya on Google
It was smooth transaction and Anthony made it easy. He was great and professional. And the return car was fast too.
Richard Yang on Google
I made an appointment for 6 PM and when I got there, they said they werent taking any walk-ins. I told him I made an appointment for 6 pm. The guy who responded was apparently the manager and he was cleaning a car who asked sarcastically, what time do we close though? I asked why would they even accept appointments on their website after hours and he just replied we close at 5 without even looking at me. The rest of the staff there was not helpful at all. They seemed all in a hurry to go home. Whoever is running operations needs to figure this out. I went by the next morning to get my scheduled rental and I had the same attitude from the same staff. Never come to this location. All lazy and incompetent. Not helpful and theyre all there just to be there. They dont care.
L S on Google
Reasonable staff. Picking up the car took longer than I expect, but overall I had a positive experience.
ming lu on Google
I booked a car last week and came back to return it today, and booked a new electric car two days in advance. But the very rude and unprofessional staff said that there were not enough vehicles to meet my reservation because I had already rented a car last week, so I could not replace it. But the problem is that today I came to return the car first, and then rent another car,these are two completely independent things, again,I made the reservation in advance. The most important thing is that there was a car I wanted to rent in this store at that time, but the staff just didn't do anything . It can be said that the staff have been passing the buck throughout the communication process, without any help and with a very bad attitude, such staff do not meet Herz's service standards at all,they should be shame on themselves . Because I had returned the car but did not get a new car , so I had to spend extra money to take a ride home.Hope Herz can strengthen the training and management of its employees.
Veronique Dong on Google
Every process is super slow, if you have plenty of time you can try this place
Overall Rating
Overall Rating
( 319 Reviews )Write a Review
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