Top Pasadena Dental Office

Rude workers, yell, overcharged me twice, charged my card and my insurance. Made me uncomfortable and sad. I'm in shock how Rude and degrading their words were to me and their dishonest taking money! Be aware & be careful if you go there. I absolutely am going elsewhere!
Jul 21st, 2023

Very rude, the receptionist stated who cares about protocol, she made me pay out my pockets and pay $150 for my moler. She said my implant would cost $2018.00 so my next visit I had to pay $1000 but I told her I had Anthem so she took my insurance down. When I came back for my second appointment I told her my insurance covered some of the procedures but due to language barriers she couldnt understand, however when she spoke to my insurance agent she got mad and understood everything! Meaning she wasnt suppose to bill me till my insurance covered whatever they can, instead she kept insisting for me to pay the whole thing and also bill my insurance. SMH I will be reporting this matter! To top it off she said, Why come here go other place there they follow protocol I asked for a refund of my $150 which she gave me but I didnt understand why she wrote down my debit card numbers then wrote me a check and when I asked her she didnt respond.
Jul 13th, 2023

Nov 25th, 2018