Muir Wood Adolescent and Family Services - Teen Treatment Program

This place should be burnt or shut down for good, when I got sent there the staff would tease me for being angry which just pissed me off even more. One kid tried to fight me and when I called my mom crying my therapist said Im being manipulative for not telling the truth. This place Ive had the worst experiences in my life in. They dont tell you how many days you have left and you can compare this rehab to a prison.
Apr 7th, 2024

Looking back on my stay here after 3 years, this place is a joke. They play with you and manipulate you. Not to mention the therapists/ workers here have extremely uncomfortable relationships with patients here. You should not text your old therapist nor see them outside of rehab. My whole family agrees with that they regret sending me here. I had to beg to call my mom and when i could it was once a week for maybe 2 mins? Do not send your kids here if they have any form of substance abuse issues or mental health. Its more like a day camp with extreme control.
Mar 18th, 2024

Overall, I was very pleased with my teen's experience at Muir Woods. The admissions process was easy and the billing group were great at working with us and our insurance to ensure my teen was able to receive the care they needed. They received excellent care from the staff and providers at Muir Woods. They were even able to help my teen understand the root cause of some of their issues. My only frustrations was in the communication between the care providers and me as a parent. It was very difficult to get in touch with people regarding med changes and coordination of care. At one point, my teen was started on a new medication without the provider discussing this with me first. While the provider acknowledged the error, this is an example of the lack of communication and follow through that was present throughout their stay. This extended to the discharge planning process as well. The discharge planner, while well-meaning, was very limited in their actual job scope. It fell to me to try to coordinate information sharing between the IOP and providers at Muir Woods to ensure a seamless transition. And even with multiple phone calls, texts, and emails to ensure proper follow-through, I still had to arrange outpatient labs and EKG through my teen's primary care provider as the provider at Muir Woods never returned any of my communications. I think some of these issues could be ironed out with the hiring of more support staff or an increased number of care providers. I want to be clear that these hiccups are not a barrier for wanting to seek services at Muir Woods in the future, should we need to.
Feb 23rd, 2024

The staff at Muir supported our 15 year old son with professional expertise and with heart. We are very grateful for all the coping skills our son learned at Muir, and we observe him applying these skills to maintain his sobriety. I highly recommend this treatment center for anyone struggling with teen addiction.
Jan 20th, 2024

Jan 20th, 2024