Placerville Dog House

I love this place. Jeremy and Alicia have always taken great care of my 3 babies, ever since I started flying to the east coast, regularly, for work. They always send me picture updates and let me know how they are doing. My dogs are always tired out after i pick them up, and they are always happy when i bring them back. So i know they are doing something right. And their prices are very reasonable, better than other kennels. Thanks guys for everything that you do.
Mar 15th, 2024

Dont be fooled by the google reviews. They recently changed their name from Alicias Leash to Placerville Dog house as way to circumvent their terribly run business. If you love your pets, avoid this at all costs or you can come back from vacation and have to go to the emergency vet and pay a hefty vet bill. @ Jeremy, dont even think of saying we have never been to your facility or been a customer because that is a lie in order for you to try and get the review taken down. Reply response: Well you didnt really breakdown the cost and it was over $900 after the prescribed pain meds. My husband who had the same experience as I did has a right to submit a review. It was not my father. Clearly you dont know how long an emergency vet can take in regards to missing work. Your lack of situational awareness appalls me to know you did in fact groom my dog, but didnt observe the abscessed puncture wound on my dogs face?And lastly I am very curious, @Alicia, do you mind naming the Elk Grove police chief you used to dog sit for since that is still advertised on your website?
Feb 29th, 2024

I dont have dogs but if I did, this is where Id leave them if I had other non-dog related stuff to do. I cannot think of a more enriching experience for a dog than to come here to meet new dog-friends to go on dog-adventures in the spacious dog yard.
Dec 9th, 2023

They have a beautiful spot in the mountain. Not commercial at all. Just a home converted to a dog care facility. The play area is contained well and has tunnels and igloos buried around for the dogs. Jeremy and Alicia are really nice. Highly recommended!
Nov 23rd, 2023

We needed to board our 7 month old puppy to attend my father's memorial service. This was our first time ever leaving our dog with someone else. I spoke with Alicia over the phone. Everything sounded great! She told me they provided crates and bedding, when asked if I needed to bring his. When we dropped him off there was a man there, I'm assuming Jeremy. No introduction, no questions... The area where they board is half open to the elements and it was wet and cold. There was no bedding in any of the crates. It felt off. Not like what Alicia had conveyed over the phone. I wasn't sure if I was being paranoid and I needed to get to my memorial service. I had to ask for an update and I got a brief one and some photos the next day. When my husband went to pick up our puppy, he was crated with a SHOCK COLLAR on!!! I was never informed that they would do that. The man didn't give my husband any feedback. Why was this necessary! Why was a text or call not sent if there was any behavior that called for this treatment! I feel sick that I did this to our puppy. On top of the grief from our trip, I now feel like I sent my baby somewhere to be abused when I was told that the dogs in there care would receive the same love and attention they receive ar home. I'm livid!!! *In response to your response below* You've already admitted it was a "training" collar aka shock collar with vibration, tone and shocking capabilities. Which I never authorized you to use on my puppy! I did not send him to you for training. It was absolutely NOT a "tracker". Now you're just lying to save face. Our puppy was hesitant to be placed in his crate after his stay with you! Probably because he was cold, scared and shocked for barking. Unacceptable! YOUR MESSAGE TO ME VIA ROVER INBOX- I can explain that he was created at the time of pickup because there were a lot of dogs in the room, that I felt were not meshing well with Aurum. I couldn't allow aurum to be in that group because his intensity was bringing out obvious signs of aggression in some of the other dogs. For his own safety we were keeping him separated from a few of the others. Keeping them separated doesn't mean leaving them in a crate by any means. We typically crate dogs at time of pickup, or if we are moving other groups through that area. Aurum was not left in a kennel during his stay, and there was a few dogs here that he did mesh well with, so we kept them in the same groups. The last night aurum was here he did have a little bit of issue with excessive barking so we use the training collar, audible tones and vibration functions to help curb the behavior. It wasn't a major problem that I felt warranted him to be picked up, just something we have to deal with on a regular basis. I can assure you aurum was well cared for, he had a good time here, and I believe he would be excited to come back. I apologize if it looked like anything different than that, when he was picked up. We don't condone or support hurting animals in any way whatsoever.
Dec 8th, 2023