Carnelian Family Dentistry

Ive been coming to Dr Tao since I was a kid. Always does a great job on any dental work I need. The new office they move to is great, new and super spacious
Mar 16th, 2024

Carnelian family dentistry is so caring and understanding for their patients! I was nervous at first as i have alot of work to be done on my teeth, but after my first procedure i was very pleased by the way i was treated by Dr. Tao and his staff. I will be recomending this dentist to all my family and friends !!
Dec 17th, 2023

The worst customer service ever. Call regarding an estimate of the work that is being done as I wanted to know how much my insurance cover and how much out of package. Come to find out that they do not submit claims to the insurance as they only charge what the insurance does not cover (supposedly)Call my insurance company and a root canal should be 250 out of packet and they want to charge thousands of dollars. I file a grievance with the Insurance company and they suggested I request an estimated bill of their charges along with my deductible. I called and spoke to Alice (refused to give me a last name) and she was extremely belligerent. I would not recommend this place. I believe they had gotten away with this scam for to long.
Aug 28th, 2023

I've been coming to Dr. Tao for years. He and his staff are all exceptional. Warm and inviting environment, I know people get nervous going to the dentist, but you will be at ease here. This dentist is thorough and honest, they obviously care about your well being and will offer any and all methods to take care of you and make sure your teeth are healthy and that you are happy.
Apr 18th, 2023

Tl;dr : terrible lobby service, specialists only show up once a month so expect to wait a month to be seen. I'll first start that this is a lesson to me. Do not continue giving business just because you don't want to be "mean" by leaving. They used to be uncomfortable and crowded. But they have a new building. This doesn't speak for their service which has never been worse. After "waiting for a seat" for 30 minutes ,a family came with a small child. Checked in and signed their name. They were seated immediately. Upon asking why I have to wait, receptionist suggest I make an appointment at a different time "so it won't be so busy". I made the appointment a month ago so I can't predict business patterns lady. Hilarious how she tells me what time I should come, you know because no one has a life right? Don't bother complaining, the staff doesn't make enough to care. As was made very clear when I was seated nearly an hour later.
Apr 6th, 2023