River Pointe

worst place ive lived at. management is terrible. been dealing with the same issue for months and nothing gets done and nobody in the office gets back to me. ive had to just contact ctl management directly to just not even have to deal with the people in the leasing office anymore
Mar 20th, 2024

There is a permanent homeless outside of the complex : While management cant control what happens outside the property, they CAN control what happens within the property. Why havent you cited the owner of the Southwinds RV # 6CVD179 and Chevy Van # 7ATK430 for trespassing?? They come and go into the complex on a regular basis. And have done so for years now. They attract other people to this area who also freely roam through the complex. You can see other vehicles parked in back of their RV or on the adjacent side on a regular basis. Why dont you secure the entrances to the complex? Nothing has been done to address safety concerns that occur as a result of not having locked gates to prevent homeless from coming into the complex. So again, what are you doing? There are so many irresponsible dog owners in this complex; most of them I am sure aren't even paying "pet rent" (which is bogus considering the wear and tear of the units). Dog poop is everywhere and lease conditions are never enforced. I am tired of constantly stepping in dog poop while being a responsible pet owner and cleaning up after my own dog. START ENFORCING THE LEASE CONDITIONS; its a health issue and its is disgusting to allow people to do this without penalty. Not to mention that the policy states a maximum weight of 25 pounds. What a joke - there are so many large and aggressive dogs in this complex. This place also used to require 3x income to rent...that clearly isn't the case anymore and now all I see are Section 8 types who are moving in. Also the garbage areas where its impossible to recycle anymore. Why are we paying for a service we cant use? Do better River Pointe management and start enforcing lease conditions and protecting tenants safety.
Mar 4th, 2024

When I first applied, I informed the leasing agent that I have a child with special needs/behavior problems. They chose to put me in a unit above a bitter, elderly man. This man calls the office/security on me at least 2-3 times per week complaining about my (Autistic) 3 year old making too much noise. This man has come to my door on several occasions and yelled and screamed at me (made me cry) because my kid is being too loud. I reported this to the office and nothing was done about it. I told the manager that Im doing everything I can to keep my child quiet(er). However, its been very difficult. Ive only been here 3 months and they are now in the process of evicting me because of the constant noise complaints. I feel that this is very UNFAIR. Im doing everything I can to keep my kid under control. The manager mentioned that she doesnt really know what Autism is which explains why shes so insensitive about this matter and want us out! Is this even legal?
Dec 5th, 2023

Dec 4th, 2023

Well kept and professional office people. Leona White is Awesome, I would definitely refer others to the River Pointe Apartments.
Dec 1st, 2023