Crumbl - Natomas

Loveeee this place
Apr 7th, 2024

My family loves their cookies. A little pricey but worth it. Staff at this location is efficient and friendly. The entrance area could be updated it's not a 5 because the entrance is dirty and the ordering tablets are never working. There's 3 devices from but only one works. Overall we love their cookies!
Apr 5th, 2024

Apr 4th, 2024

Great business
Apr 3rd, 2024

I am deeply frustrated and disappointed with the level of service I have received at this particular establishment. It is with sheer exasperation that I bring to your attention the recurring problem I have encountered at this location. Allow me to paint a picture for you: Imagine arriving at a place with the intention of indulging in some freshly baked cookies, only to be met with a shocking revelation. The staff, who are supposed to cater to the needs and desires of their customers, have decided to cease production of these delectable treats at an unreasonably early hour of 8pm. Mind you, the establishment does not even close until midnight! Can you fathom the laziness and lack of dedication exhibited by the staff? Their excuse for this unacceptable behavior is that the preparation of the caramel topping for the oatmeal cookies is deemed too burdensome, leaving customers empty-handed until the following day. This is nothing short of absurd, especially considering the fact that there are still a remaining four hours of business operation left. I have experienced this issue on four separate occasions, and I have reached my breaking point. As a dissatisfied customer, I have made the decision to take my patronage elsewhere, where my needs and expectations will be met with the utmost professionalism and diligence. I implore anyone else who has encountered these same frustrations to share their experiences and leave a review, so that others may be aware of the subpar service provided by this establishment.
Apr 4th, 2024