Metcalf Electric

After hiring electricians over the course of decades of home ownership, I finally found an electrician who gets it right the first time. I had a couple of outdoor outlets powering sump pumps that were critical to keeping my house from flooding during the rainy season. They intermittently stopped working when I needed them most. Norman replaced the outlets and the risk was quickly mitigated. The bonus is that Metcalf's rates are reasonable for the professional and friendly service that I've received on many occasions. I highly recommend Metcalf Electric with 100% confidence.
Mar 26th, 2024

After having Metcalf Electric visit my home a number of times for many different things (switches, outlets, lighting, ceiling fans, impossible doorbells, etc.) I have to say that they provide very quality work. Sam and John are unbelievably creative and talented. They really did an outstanding job on this place. They never gave up on some of the more difficult items I threw at them. Really great guys too. Metcalf Electric will be my "go-to" electricians from here on out.
Aug 9th, 2023

Cannot recommend them enough! They are clean workers who do everything possible to finish the job correctly. They were very responsive to emails and phone calls.
Jul 25th, 2023

We first worked with Metcalf back in 2015 when we first bought our 1962 ranch. They came highly recommended to us and we were not disappointed. Norman was really great to work with. Not only are they reliable, they're also honest. Another company told us we should replace something and Metcalf told us we didn't need to. When it was time to work on our garage, we knew we wanted to work with them again. They did a great job updating the lighting and wiring in our garage. Highly recommend!
Mar 11th, 2023

I write this unfortunate review to try and warn others in their search for honest and skilled electrical companies. My concerns are based on: 1. Actual poor electrical work2. Incompetent team and lack of proper oversight3. Inappropriate interactions with Kurt, team leader 1. Poor electrical work (pictures). My colleague gave rave reviews for Norman (owner), however Kurt was in charge of the work at my house, and perhaps that is where the fault lies. There were a range of mistakes from the larger missed recessed light placement, the unsecured electrical outlet, the destruction of the wall from conduit placement, the open terminal and broken pool light (all in photos). Then there are the smaller mistakes like setting mismatching light colors, however this is a reflection of their attention to detail (photo). 2. Poor interactions with team. The pictures demonstrating the poor work is just half the story. I understand Kurt was the licensed electrician and his workers are not, however they should be properly supervised. On the first day of work, one of the young workers asked me if my air conditioning had been working and alerted me there was an error message on my smart thermostat. I went up to the thermostat, saw the error, and fixed the loose wire, which likely came loose when they were attempting to run wire down the wall (which they failed at). I was a little unsettled by the fact that I, a person not working for an electrical company, had to teach the electrical worker how to fix the thermostat (which they install btw). This lack of problem solving capabilities also likely explains the unnecessary hole they made in the ceiling when attempting to place the recessed light that same day. And that is only one story of many.3. Inappropriate interactions with Kurt. I understand that we all make mistakes, but it is the way he responded to these mistakes that was troubling. After approaching Kurt regarding my concerns about the unnecessary holes in the wall, the fact that our pool light was not working (despite it working prior to his work), the fact that he did work that was not originally agreed on (he placed recessed lights in an area we did not agree on, he changed out a pool light switch when the only issue was that the breaker on the panel just had to be replaced since it wasn't tripping), he became angry and defensive. This was a red flag for me. He became angrier as I informed him I would like to have another electrician take a look at the work. Another red flag. I emailed the company with my concerns without reply. At the end of the day, I paid the more than $10,000 worth of work that was poorly completed, and found a different company, Charles Young Electric, to repair the mistakes and finish the work, who I highly recommend. Would recommend staying away from Metcalf Electric at all costs.
Feb 4th, 2023