Chamber of Commerce

      The Westin Sacramento

      ( 693 Reviews )

      The Westin Sacramento
      • 4800 Riverside Blvd
        Sacramento, California 95822
      •   916-443-8400
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      Chamber Rating

      4.3 - (693 reviews)
      427
      156
      46
      23
      41
      Read Our 693 Reviews

      Chamber Rating

      4.3 - (693 reviews)
      427
      156
      46
      23
      41
      › ‹
      • G Moreno

        Beautiful hotel. Nice patio area. Friendly staff.
        Apr 6th, 2024

      • Allen Rowe

        My wife & I stay at The Westin every time we visit the grandkids. The General Manager Ryan Opatz goes above & beyond in customer service. His staff is very friendly, professional, & attentive! This is our Sacramento home when visiting and so glad we found it!!
        Apr 2nd, 2024

      • Chris J


        Mar 24th, 2024

      • Carrie Class

        This used to be a favorite. Not anymore. The room renovation is horrible. The new pillows and linens are bad. The room smells weird. We were not expecting a renovation when we arrived. Services were cut, we arrived late and couldnt get anything to work. In very tiny print at the bottom of our reservation was an advisory. Apparently this absolves the staff from having to provide any level of service. The person working check in was not at all customer service oriented. She was rude. We have stayed here six times. But this time will be the last. Never again. Rooms: The Renovation is horrible. The new pillows are very uncomfortable and the new linens cheap. The furniture not comfortable particularly the bed. Im so sad. We used to just love this place.
        Mar 11th, 2024

      • Lulu Flores

        Terrible service. We ordered room service and after 1hr didn't arrive when we called they said we need to reorder but it going to take another 40min we don't have time for that and all our day plans were moved and some cancel for this.
        Feb 16th, 2024

      Read Our 693 Reviews

      About
      The Westin Sacramento

      Guests elevate their stay at The Westin Sacramento on the Sacramento River. Our hotel in South Sacramento, California, offers luxurious rooms, an award-winning spa, restaurant, fitness center, outdoor heated pool and versatile event spaces.

      Contact Info

      •   916-443-8400
      •   (916) 706-3384
      •   Facebook

      Brands

      • Westin

      Languages

      • English

      Payment Methods

      • AMERICANEXPRESS
      • CASH
      • DINERSCLUB
      • DISCOVER
      • MASTERCARD
      • VISA

      Questions & Answers

      Q What is the phone number for The Westin Sacramento?

      A The phone number for The Westin Sacramento is: 916-443-8400.

      Q Where is The Westin Sacramento located?

      A The Westin Sacramento is located at 4800 Riverside Blvd, Sacramento, California 95822

      Q What is the internet address for The Westin Sacramento?

      A The website (URL) for The Westin Sacramento is: https://www.marriott.com/en-us/hotels/sacws-the-westin-sacramento/overview/?scid=f2ae0541-1279-4f24-b197-a979c79310b0

      Q How big is The Westin Sacramento?

      A The Westin Sacramento employs approximately 20+ people.

      Q How is The Westin Sacramento rated?

      A The Westin Sacramento has a 4.3 Star Rating from 693 reviewers.

      Ratings and Reviews
      The Westin Sacramento

      Overall Rating

      Overall Rating
      ( 693 Reviews )
      427
      156
      46
      23
      41
      Write a Review

      G Moreno on Google

      image Beautiful hotel. Nice patio area. Friendly staff.

      Business Response on Google Apr 9th, 2024
      Thanks so much for the five stars! We're so happy you enjoyed our beautiful, strategic location and the warm hospitality from our world-class staff. We'll pass on your compliments to the team and hope you'll stay with us again soon.

      Allen Rowe on Google

      image My wife & I stay at The Westin every time we visit the grandkids. The General Manager Ryan Opatz goes above & beyond in customer service. His staff is very friendly, professional, & attentive! This is our Sacramento home when visiting and so glad we found it!!

      Business Response on Google Apr 5th, 2024
      Dear Allen,Thank you so much for the five-star review! Here at The Westin Sacramento, our goal is to provide every guest with exceptional service, so we're thrilled our friendly team is always able to uphold this standard. I appreciate your compliments very much. It's great to be your go-to destination in the area. The pleasure was all ours, and I can't wait to welcome you back.

      Chris J on Google

      image

      Business Response on Google Jan 15th, 2023
      Thank you Chris for the five star review and thank you so much for staying with us. I am so pleased to see that you enjoyed your stay. Again, thank you so much for the review and we can't wait to see you again hopefully soon.Ryan O.General Manager

      Carrie Class on Google

      image This used to be a favorite. Not anymore. The room renovation is horrible. The new pillows and linens are bad. The room smells weird. We were not expecting a renovation when we arrived. Services were cut, we arrived late and couldnt get anything to work. In very tiny print at the bottom of our reservation was an advisory. Apparently this absolves the staff from having to provide any level of service. The person working check in was not at all customer service oriented. She was rude. We have stayed here six times. But this time will be the last. Never again.
      Rooms: The Renovation is horrible. The new pillows are very uncomfortable and the new linens cheap. The furniture not comfortable particularly the bed. Im so sad. We used to just love this place.

      Business Response on Google Mar 17th, 2024
      Dear Carrie,We appreciate your constructive feedback on your recent stay. As you noticed, we are currently undergoing various renovations and there is also work being done on the levee as well. We understand how frustrating it can be to deal with construction and the odor from the fresh paint and carpet glue. While we cannot control the ongoing renovations, we will be speaking with our staff to ensure that their service meets The Westin standards and that your experience is not repeated. It would be a privilege and honor to be given another opportunity to deliver the experience you expected during your stay. We hope you come back to visit once our renovations are completed.

      Lulu Flores on Google

      image Terrible service. We ordered room service and after 1hr didn't arrive when we called they said we need to reorder but it going to take another 40min we don't have time for that and all our day plans were moved and some cancel for this.

      Business Response on Google Mar 1st, 2024
      Dear Lulu,We're saddened to hear about your experience. Please accept our apologies for any issues with your room service order. This is not a typical experience, and we'll look into what happened. If you're in the area again, we hope you'll consider coming back to see us.
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      Overall Rating

      Overall Rating
      ( 693 Reviews )
      427
      156
      46
      23
      41

      Write a Review

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