Staples Travel Services

I dont usually review stores, but I feel like this store has an unfairly low score. I went in today to apply for TSA pre-check and ai also bought a couple of things. I was a little early for my appointment and the person who does the TSA apps was still out to lunch, but two different people helped me and. Said she would be back soon from lunch. She was there on time for the appointment, but unfortunately the computer was not logging in, so she had to reboot and it took a few minutes. Once it was up and running, it was a smooth process. All three people that helped me were kind and professional. No complaints!
Jun 21st, 2023

The customer service is horrible in the copy area, if you can avoid going to this place, do it, there are places where they do appreciate your business
Apr 26th, 2023

One of the few shops in town that is open until 9 PM. Store is well-stocked and easy to navigate. Saved me when my office accidentally got the wrong kind of markers the day before a major leadership summit! Friendly staff, too.
Mar 11th, 2023

Don't buy your protection plan without one of the pamphlet's and make sure you get the right info first. I had a manager offer me the plan on a desk and told me that accidental damage was covered. Come round time I try and use the plan and I'm told by Asurion that it not a covered item. Can't say I'm confident in a store where the manager gives you wrong information or worse gives it on the intent of sales.
Mar 7th, 2023

This is my favorite Staples. At the package drop-off counter, people are kind, helpful, and enthusiastic. This is the only place I will drop off packages. I trust them 100%.
Feb 8th, 2023