California Wheels & Tires

Owner doesn't care at all about customers at all. He literally said " if its not about the money, I dont care about it". I would give a zero if I could. I called the day prior before to instal my rims and tires I bought from there to make sure they had everything I needed. They advised "no problem come down". I get there and they didn't have parts I asked about the day prior. Then advised me to come back the following day. I said I live a hr away and was misinformed. The owner could care less. No customer service!
May 14th, 2023

Do not come if you love to be lied to and get hustled/swindled. Called to get new tires, they say they have it and can get it 30-45 min. I arrive expecting to pay and get my tires. Nope they tell me I have to wait 4-5 hours to get my tires. Ill give them the benefit of the doubt they might have misread or misheard me. Honest mistake. I pay them $100 in cash and I tell them I will pay the rest once I get my tires. While waiting for my tires I see a better deal, and I call there store if I can get a refund. They say sure come by and we can get you a refund. I come back to the store, and immediately finding hearing I found a better deal and I want a refund, the man in the front desk tells me. I need to give them a 40% reservation fee. What is a reservation fee? He says because my tires where "special" and I was the first person to order these tires/ make them stock it in there store I have to pay them a 40% fee. So instead of walking out of the store with my $100 I leave with just $60. Talking to other the other tire shop, they say that 40% reservation fee is B.S. Looking at there website, as well as the receipt they gave. There was NO mention of this reservation fee. So if there people who are not car people and just want tires like me. DO NOT come here, they will just laugh behind your back and high-five that they swindled another customer. (If someone does have proof of this 40% reservation fee, I will happily take down this review)
Apr 13th, 2023

Bought a Lexus IS350 from a nearby dealer. Part of the deal was new tires. Car went here for tires. Got the car back with wrong size tires and both rear wheels on one side of the car. Got that corrected after waiting around for 5+ hours. Now I go to check my lug nut torque and these guys tightened all the lugs to approximately 200ft/lbs, which if you don't know, is over double what any modern vehicle takes. They also scratched the wheels super bad on all 4. After retorquing the lugs, it seems that the ridiculously high torque the shop applied warped my wheels and/or my rotors. Gonna be thousands to have repaired.
Feb 21st, 2023

Its ight
Jan 30th, 2023

Jan 25th, 2023