SERVPRO of Citrus Heights / Roseville

From step one with calling in for assistance my experience was unbelievable. Nicole was very helpful in putting together the scope and communication. I was even further impressed and shocked when the sent Jamal for the inspection. Jamal is an asset to this branch and honestly, they are lucky to have him on their team. When I tell you my experience with this branch was unparalleled, I mean that in the most exaggerated way. I have experience dealing with restoration companies, but this company stands out far beyond that which has been provided to me or my clients in the past. Thank you, Jamal and Nicole!
Mar 10th, 2024

Excellent location, the team members here do outstanding work! Big shout out to "Steven" he is a extremely hard worker and has a great attitude with customers and other team members.
Mar 5th, 2024

We came home to water running from our house into the garage on a Sunday late afternoon. Total nightmare. We called Servpro straight away - after getting the go ahead from our insurance company (which only took a short while) the Servpro team came to our rescue. Talk about nice people that went above and beyond - on top of being very nice, and very knowledgeable. We hosted the team for about ten days. I really cant say enough nice things about everyone we worked with. Steven, Kristina and Justin, we thank you from the bottom of our hearts.
Feb 29th, 2024

We had significant flooding in our bedroom and master bath. Servpro handled our issue quickly and with high integrity and professionalism. Particularly on the rebuild. Luis, Edrarto, Dennis, Mike and Preston did a spectacular job. High, high quality work!
Feb 22nd, 2024

The crew came in the same night during a big storm and immediately started cleaning up the flood that had occurred in our kitchen due to a water line break. They placed fans and dehumidifiers that night and started to pack all of my kitchen drawers the next day, boxing everything and wrapping everything carefully with packing paper. The crew was friendly and super helpful and I really appreciated them packing up everything for me and protecting all of my furniture and belongings.
Jan 28th, 2024