Tillys

Nov 28th, 2022

Always a great pleasure to check there.good prices great place great help
Aug 17th, 2022

I saw a really cute dress that was high up. I didn't see any employees around but the hook to bring clothes down was right next to me so my boyfriend offered to take the dress down for me. An employee quickly came over to us and asked if we needed help, as soon as I was about to tell her which dress, Jazmin (I believe that was her name but she was small with long black hair, tan skin with a white long sleeve shirt) raised her voice and rudely said "You're not supposed to use that, tell us to get it!" I was taken aback so I said "Actually nevermind.." and walked away. She ran after my boyfriend and tried apologizing saying "I'm sorry if I came off rude but we would just get in trouble if you guys use it. For future reference we're supposed to do it" I get that she could've gotten in trouble but she didnt have to be so rude about it. We ended up leaving the store. My parents were still inside shopping and my mom told me she helped them so I guess that was nice of her to do, I'm glad she didn't yell at my mom. I still believe she needs training for customer service though.
May 5th, 2022

Apr 14th, 2022

CUSTOMER SERVICE AT ITS BEST!!!  I won't go into the exact details, but I was definitely done with Tilly's, the customer service I received WAS RUBBISH AND ONLY GOT WORSE WITH EACH NEW CUSTOMER SERVICE REP I DELAT WITH. That is until BRANDON.  This guy changed my mind.   Excellent gold star customer service!!!  Someone at corporate needs to know about you man, SERIOUSLY!!!  Thank you.  Your great job has made sure I'll continue to be a loyal customer.
Mar 16th, 2022