GameStop

Feb 21st, 2024

Would be a 1 star, but the store is clean, stocked & staff is friendly. It's just . . . These stores are worse than a pawn shop. Took in a brand new Xbox Series X controller, just bc I have 5, and was offered $4. FOUR dollars for a $60 controller. It is used, yes. But, really? I watched the employee do the test and he told me it was defective, after watching it pass. Said stick drift, which it didn't have. Asked him to show me again and he was basing this "drift" off of a slight line in the directional bar that was there bc he bumped the stick. It didn't happen again when I asked him to repeat the test. So he kept repeating the test, I guess trying to get a result with drift - didn't happen. Still refused to accept it without the defective status, so I kept it. If it was defective why would they buy it at all? Replacing the sticks involves desoldering & resoldering very small connections (I've done it) and it's very hard. It would cost far more just in labor to fix a defective controller than they sell for new. Makes no sense, other than the business model similar to a pawn shop - taking advantage of people. Offering them next to nothing for things that they don't need but still have value then marking it up 10 fold. It works bc most people that sell things here are desperate for cash or are children who don't work for their $ hence have no sense of value for it.
Dec 9th, 2023

Nov 29th, 2023

Nov 2nd, 2023

The cashier was very knowledgeable on all the products and even help me get discounts
Sep 19th, 2023