San Diego Sports Medicine & Family Health Center

I started working with Dr. Alex Bernadette as my primary care doctor when I moved to San Diego in ~ Oct. 2023. He is nothing short of kind, compassionate and professional. I have never received such personal attention to my concerns. Dr. Bernadette takes time to go over my medical history and provide his thoughts and advice in a digestible and easy to understand way. I feel heard and recognized throughout our visits. He is prompt to answer any follow-up questions. Thank you to the team at San Diego Sports Medicine and thank you Dr. Bernadette!
Mar 23rd, 2024

Ive been going there for years with Dr. Williams and always had my concerns addressed. Just recently changed doctors and unfortunately did not have a good experience. Felt dismissed and rushed through my appointment. You lost a patient.
Mar 12th, 2024

My recent visit to San Diego Sports Medicine & Family Health Center was marred by an unwelcoming experience at the reception. Despite having made an appointment with all necessary details provided over the phone for my daughter, I was greeted by a front desk staff member who exhibited a lack of basic courtesy and politeness. The absence of a simple greeting was just the start. I was immediately asked for insurance information and then redundantly made to fill out forms with information I had already provided, consuming about 10 minutes on repetitive tasks. The interaction continued to be impersonal and somewhat brusque, including unnecessary comments about keeping the pen and filling out additional minor details. The waiting experience was equally disheartening, as we observed several later arrivals being attended to before us without any explanation, adding to our frustration. Additionally, my daughter was reprimanded for touching what appeared to be toys, but were apparently decorative items, in a manner I found quite rude. However, it's important to note that once we were called in, the medical staff, including the doctor and nurse, were exceptionally professional and pleasant, contrasting starkly with our initial reception. Unfortunately, the cold demeanor resumed upon departure, with my farewell going unacknowledged. The front desk, being the first point of contact, significantly influences the overall impression of a healthcare facility, and unfortunately, in this instance, it fell short of the expected standard of hospitality and professionalism
Jan 27th, 2024

Doctor is nice but good luck getting your medication refilled...its kind of pointless to see a doctor and get persribed medication that you can't refilled. If there was a reason as to why, maybe communicate that to your patients? I guess thats asking for too much...
Jan 6th, 2024

Ive been going to see Doreen at San Diego Sports Medicine for years! When I have a flair up of my issue she helps me get back on track. She also helped me during both pregnancies with my hip. They have now moved!! Two separate areas in the building in suite 200. Id leave enough time for parking and finding it since its a little confusing your first visit.
Dec 10th, 2023